Get a Safe and Comfortable Ride with Us!
At New Malden Taxi Minicab Cars, we pride ourselves on providing exceptional transportation services to our valued customers. Our team of experienced professionals is dedicated to ensuring that every ride is safe, comfortable, and reliable. With a fleet of modern vehicles, we cater to a wide range of transportation needs, including airport transfers, station transfers, and local transportation services.
Our Services
We offer a comprehensive range of services designed to meet the unique needs of our customers. Our airport transfer services cover all major airports in London, including Heathrow, Gatwick, Luton, Stansted, and London City Airport. Our station transfer services cover major train stations in London, including King's Cross, Waterloo, Euston, London Bridge, Victoria, Paddington, and Charing Cross. We also provide local transportation services, including minibuses, estate cars, saloon cars, and executive vehicles.
Our Commitment
At New Malden Taxi Minicab Cars, we are committed to providing the best possible service to our customers. We believe in building long-term relationships with our customers, and we strive to exceed their expectations with every ride. Our experienced drivers are licensed, knowledgeable, and courteous, ensuring that every ride is safe and enjoyable. We also offer a range of payment options, including online booking and instant confirmation, making it easy and convenient to book your ride.
Why Choose Us
So why choose New Malden Taxi Minicab Cars? We offer a unique combination of excellent customer service, modern vehicles, and competitive pricing. Our team is dedicated to ensuring that every ride is safe, comfortable, and reliable. We also offer a range of services tailored to meet the unique needs of our customers, including weddings, events, school runs, pick and drop with meet and greet, corporate accounts, and day hire. Whether you're a local resident or a visitor, we have the perfect solution for your transportation needs.
Unreliability and Poor Service
Many reviewers have expressed frustration and disappointment with the taxi service, citing unreliability and poor service. Some reviewers reported that their taxis failed to arrive, leaving them stranded, while others experienced difficulties when trying to contact the company.
Unhelpful and Rude Customer Service
Several reviewers mentioned that the customer service team was unhelpful and rude, with some even being yelled at by representatives. This lack of professionalism and poor communication has led to a negative experience for many customers.
Issues with Booking and Payments
Some reviewers reported issues with booking and payment, including being charged for services that were not provided. One reviewer reported being told that a taxi was on its way, only to find out later that there was no taxi available.
Negative Experiences
Many reviewers shared negative experiences with the taxi service, including long wait times, fraudulent activity, and unprofessional behavior from representatives.
Positive Experiences
On the other hand, a few reviewers reported positive experiences with the taxi service, citing comfort, fast service, and economic fares.
Variations in Service Quality
The reviews highlight a disparity in service quality, with some reviewers experiencing satisfactory service, while others encountered numerous issues.
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