Your Partner in Packaging Solutions
At M S Packaging, we are a leading distributor of packaging products in the United Kingdom and Europe. With our headquarters based in Northwood Hills, Middlesex, and our warehouse located in Brent Road, Southall, we have been catering to the needs of businesses and households across the region.
Our Journey
We have been operating for many years, and during this time, we have established ourselves as one of the fastest-growing packaging companies in the UK and Europe. Our success is built on our commitment to providing high-quality products, excellent customer service, and competitive pricing. We take pride in our ability to cater to the diverse needs of our customers, offering a wide range of packaging products to suit different requirements.
Our Products
Our product range is extensive and diverse, comprising of cardboard boxes, storage boxes, grip seal bags, mailing bags, book wraps, tapes, and many more. We also offer a range of general supplies, including foam fire extinguishers, quick release fire blankets, disposable plastic cups, industrial bleach, and strapping machinery.
Why Choose M S Packaging?
At M S Packaging, we pride ourselves on our commitment to delivering exceptional customer service. Our dedicated team of experts is always available to assist with any queries you may have, and we ensure that all our products are of the highest quality. We also offer a wide range of services, including free delivery on all orders over 50, next-day delivery on orders placed before 1 P.M., and a best-price guarantee on all our products.
Our Services
We offer a comprehensive range of services designed to meet the diverse needs of our customers. Some of the services we provide include:
- Free delivery on all orders over 50
- Next-day delivery on orders placed before 1 P.M.
- Best price guarantee on all our products
- Dedicated customer service team
- Wide range of products catering to various industries and applications
Our Mission
At M S Packaging, our mission is to provide our customers with the highest-quality products, exceptional customer service, and competitive pricing. We aim to build long-term relationships with our customers and provide them with a wide range of products and services that meet their unique needs.
Conclusion
At M S Packaging, we are committed to delivering exceptional service, quality products, and competitive pricing. We are dedicated to helping our customers succeed by providing them with the best possible solutions for their packaging needs. If you have any questions or require assistance, please do not hesitate to contact us.
Delivery Issues
The majority of reviewers experienced issues with the delivery of their orders. They reported long wait times, with some orders taking up to 8 days to arrive, and others not arriving at all. Some customers were told that their orders would be delivered within a certain timeframe, only to be let down.
Poor Customer Service
Many reviewers expressed frustration with the company's customer service. They reported being unable to get in touch with the company via phone or email, with some emails going unanswered. When customers did manage to get through, they were often met with unhelpful responses or empty promises.
Misleading Advertising
Some reviewers felt that the company's advertising was misleading, with products not matching the descriptions or images on the website. This led to disappointment and frustration when the products arrived and did not meet expectations.
Refund Issues
Several reviewers reported issues with refunds, including being promised refunds that never materialized. This added to the frustration and mistrust of the company.
Scam Concerns
Some reviewers were left wondering if the company was a scam, given the lack of delivery, unresponsive customer service, and misleading advertising.
Quality Control
One reviewer did mention that the company's delivery was quick, but this was overshadowed by the negative experiences of the majority of reviewers.
