Trust your property with the experts - Scanlans
At Scanlans, we are a team of dedicated professionals with over 25 years of experience in providing top-notch residential block management services across Manchester, Birmingham, Liverpool, Yorkshire, Leeds, and Cheshire. As one of the leading property management companies in the North and Midlands, we pride ourselves on our expertise in managing residential blocks, estates, and properties.
Our Services
We offer a comprehensive range of property management services tailored to meet the unique needs of our clients. Our team of expert property managers is dedicated to providing exceptional service, ensuring that your property is managed to the highest standards. Our services include:
Residential Block Management: We manage a range of residential blocks, providing comprehensive services to residents, including property maintenance, repairs, and insurance claims.
Right to Manage: We support residents in taking control of their block's management, providing guidance on the Right to Manage process and forming residents' management companies.
Property Management Support Services: We offer a range of support services, including budgeting, building insurance, health and safety legislation, and more.
Building Surveying Services: Our team of experienced surveyors provides expert advice on building defects, Dilapidations, and party wall matters.
Our Expertise
At Scanlans, we understand the importance of effective property management. Our team of professionals is fully trained and qualified, with many holding memberships with reputable industry bodies such as the Royal Institution of Chartered Surveyors (RICS) and the Association of Residential Managing Agents. We operate under strict codes of practice, ensuring that our services meet the highest standards.
Why Choose Scanlans?
With Scanlans, you can trust that your property is in good hands. Our dedication to exceptional service, combined with our expertise and experience, makes us the perfect partner for your property management needs. We pride ourselves on our ability to unlock the true potential of your property, providing a complete, planned building life cycle management service.
Poor Management and Customer Service
The majority of reviewers have expressed disappointment and frustration with Scanlans Property Management, citing poor management and customer service as the main reasons.
Lack of Concern for Residents' Needs
Several reviewers have noted that the company seems to prioritize profits over the needs and concerns of residents. For example, one reviewer was told that even if pets are initially allowed, consent can be withdrawn at any point without explanation. Another reviewer mentioned that the company would not take action against antisocial behavior, despite being asked to do so.
Poor Maintenance and Repairs
Many reviewers have complained about the company's lack of attention to maintenance and repairs. Issues such as leaky roofs, broken lifts, and unemptied bins have been left unresolved, causing inconvenience and distress to residents.
Unhelpful and Rude Staff
Several reviewers have reported being treated rudely or unhelpfully by Scanlans' staff. One reviewer was told to "complain to the council" when they reported antisocial behavior, while another was dismissively told that a broken lift was unable to be fixed quickly due to a lack of parts.
Rare Positive Experiences
In contrast, two reviewers have reported positive experiences with Scanlans, praising individual staff members for their helpfulness and efficiency.
