Improving Health, Improving Lives
Victoria Medical Centre has been serving the healthcare needs of the Pimlico community in London for over a century. Our team of experienced doctors and nurses are dedicated to providing comprehensive and compassionate care to patients of all ages.
Our Services
We offer a wide range of healthcare services, including:
General consultations
- Management of common illnesses and injuries
- Preventive health screenings and vaccinations
- Chronic disease management
- Acute and urgent care
Specialized services
- Minor surgery
- Diabetes clinic
- Menopause clinic
- Sexual health clinic
- Travel health advice
Additional services
- Travel vaccinations and immunisations
- Ear syringing
- Blood testing
- Health promotion and disease prevention programs
Our Team
Our team of dedicated professionals includes experienced doctors, nurses, and other healthcare assistants. We are committed to providing high-quality care and building strong relationships with our patients.
Patient Participation
We believe in involving our patients in their care and encourage active participation in their health management. We have a Patient Participation Group (PPG) that meets regularly to discuss practice issues and provide feedback.
Community Involvement
Victoria Medical Centre is actively involved in the local community. We regularly host health fairs and offer free or low-cost clinics to our patients.
Our commitment
At Victoria Medical Centre, we are dedicated to providing:
- Compassionate care: We treat our patients with empathy and respect.
- Quality care: We strive to deliver accurate diagnosis and effective treatment.
- Accessibility: We offer convenient online services and flexible appointment times.
- Communication: We believe in open and clear communication with our patients.
patient experiences at a medical centre
Poor Accessibility and Facilities
The medical centre has been criticized for its lack of accessibility, with one reviewer noting the absence of a lift, which hinders mobility and independence for individuals with disabilities.
Unhelpful and Rude Staff
Many reviewers have expressed frustration with the centre's staff, describing them as rude, incompetent, and uncaring. Some have reported being ignored, dismissed, or talked down to by staff members.
Long Wait Times and Difficulty Getting Appointments
Waiting times for appointments and phone calls have been mentioned as a significant issue. Some reviewers have waited for hours or even weeks to see a doctor or get a response to their calls.
Lack of Continuity and Follow-Up Care
Some reviewers have expressed disappointment with the centre's lack of continuity in care, with doctors not listening to their concerns or following up on their treatment plans.
Positive Experiences with Specific Staff Members
However, a few reviewers have praised specific staff members, such as nurses and doctors, for their kindness, compassion, and professionalism.
