At P J Carroll Residential Ltd, we are proud to be an independently owned and operating agency, specialising in residential sales, lettings and property management. With over 25 years of experience, we have gained a wide range of expertise in the sales, letting and management of an extensive and varied range of properties and locations.
Our Expertise
Against a background of ever-changing legislation in this field, we are confident of our expertise and commitment to providing the highest standard of service to our clients. As an independent agent, we are not bound by rigid working practices and are therefore able to offer end-to-end support in all aspects of our business. We certainly feel that the flexible nature of our working methods, alongside an honest and transparent approach, can be of great benefit to all our clients.
Our Services
We offer a comprehensive range of services, including residential sales, lettings, and property management. Our team of experienced professionals are dedicated to providing a personalised service to our clients, working closely with them to understand their needs and goals. Whether you are looking to buy, sell, rent or let a property, we are here to guide you every step of the way.
Why Choose Us
At P J Carroll Residential Ltd, we are committed to providing the highest standards of service to our clients. We pride ourselves on our integrity, professionalism, and local knowledge, which sets us apart from larger agencies. We are proud to be a small independent agent, allowing us to offer a more personal and tailored approach to our clients.
Our Values
Our values are built on simple principles of integrity and professionalism. We believe in building long-term relationships with our clients, founded on trust, honesty, and transparency. We are dedicated to providing a personalised service, tailored to the individual needs of each client, and committed to achieving the best possible results.
Poor Customer Service and Unreliability
The majority of reviewers have expressed their dissatisfaction with the company's customer service, citing a lack of responsiveness, unfulfilled promises, and poor communication.
Incompetence and Lack of Transparency
Several reviewers have described the company as incompetent, inconsistent, and dishonest. They have reported being led on during viewings, only to find out later that the property was no longer available. There have also been instances of aggressive and threatening emails, which have caused upset to customers.
Difficulty with Communication
Reviewers have struggled to get in touch with the company, with calls and emails often going unanswered. When responses are received, they are often unhelpful and unclear.
Negative Experiences
The overall sentiment of the reviews is overwhelmingly negative, with customers advising others to avoid the company at all costs. The reviewers have described the company as the "worst ever" and "absolute amateurs".
