Building a brighter future, one placement at a time.
Bright Willis Limited is a family-run business with a rich history dating back to 1883. We are a respected Block Property Management company, based in Hall Green, Birmingham. With an extensive portfolio of developments across the West Midlands, including Northampton, Malvern, and Worcester, we take pride in providing a comprehensive and professional service tailored to meet the unique needs of each development.
Our Services
At Bright Willis, we understand that every development has its unique requirements. That's why we offer a range of services, designed to cater to the specific needs of your property. From emergency repairs to maintenance and administration, we are committed to providing a seamless experience for our clients and their residents. Our services include:
- Emergency repairs and maintenance
- Financial management and budgeting
- Administration and communication
- Lease administration and enforcement
- Property maintenance and improvements
- Health and safety audits and inspections
- Compliance with current regulations and legislation
Our Approach
At Bright Willis, we believe that a personal approach is key to providing exceptional service. That's why we take the time to understand the unique needs of each development, and work closely with our clients to develop a tailored plan that meets their specific requirements. Our experienced team is dedicated to providing prompt and effective responses to any issues that may arise, ensuring that your property is always well-managed and maintained.
Our Team
Our team is made up of experienced professionals who are dedicated to providing exceptional service. With our 24/7 emergency line, you can rest assured that help is always just a call away. We are proud of our friendly and approachable team, who are always willing to listen and provide support.
Our Commitment
At Bright Willis, we are committed to providing the highest level of service to our clients and their residents. We strive to provide a transparent and accountable service, and are proud to be authorised and regulated by the Financial Conduct Authority in respect of insurance mediation activities. We are also covered by the Financial Ombudsman Service, which provides a free and impartial service to settle complaints between consumers and businesses that provide financial services.
Our Reputation
Over the years, we have built a reputation for providing excellent service, reliability, and professionalism. Our clients and their residents have come to trust and rely on our expertise, and we are proud to have received numerous testimonials and recommendations from satisfied clients.
Get in Touch
If you would like to know more about our services or would like to learn how we can help you with the management of your property, please do not hesitate to contact us. You can reach us by phone, email, or submit an enquiry form through our website.
Poor Service and Unfair Practices
Reviews suggest that Bright Willis Ltd has been involved in poor building repairs at high rates, with some reviewers experiencing spiked service fees year on year. There are also concerns about the company's insurance practices, with one reviewer being charged 600 for building insurance on a flat.
Complaints about Management
Several reviewers have expressed frustration with the management company, citing unresponsiveness, rudeness, and a lack of transparency. One reviewer described the Director as having a "brass neck" and being "rude and arrogant".
Conflict of Interest
One reviewer discovered that the Director of Bright Willis Ltd was also the Director of a maintenance company, leading to concerns about a conflict of interest and overcharging for repairs and maintenance.
Dissatisfaction with Repairs and Maintenance
Reviewers have reported poor quality or non-existent repairs and maintenance, with some having to employ private contractors to carry out necessary work. One reviewer reported being overcharged for a simple part and labour costs.
Be the first to review Bright Willis.
Write a Review
