Expert legal services tailored to your needs
Minster Property Management is a well-established local property management company serving Dorset and Hampshire. Our team of experienced professionals, including members and associates of the Institute of Residential Property Management, are dedicated to providing a high standard of service to our clients. With a proven track record of delivering exceptional property management services, we pride ourselves on building personal relationships with our clients and providing a personal and professional service for both residential and commercial developments.
Our Services
Our comprehensive range of services includes budget preparation and service charge collection, ground rent collection, appointment of grounds maintenance personnel and cleaning contractors, regular inspection visits, arrangement of block insurance policies, and handling of claims. We also provide mediation between residents, monitoring of health and safety, and enforcement of lease and transfer covenants. Additionally, we offer specialist advice for freeholders and leaseholders, and our services are tailored to meet the unique needs of each property.
Our Expertise
Our principal, Peter G May, is a Chartered Surveyor based in Wimborne, Dorset, since 1988. Our team of experienced property managers, including Ellen Box, Matthew May, and Jackie Ginger, have extensive knowledge of legislation and a deep understanding of the unique requirements of purpose-built blocks of flats, converted houses, and privately run residential estates. Our staff are committed to providing a high standard of service, and we are proud to be members of The Property Ombudsman.
Our Commitment
At Minster Property Management, we are committed to providing a personal and professional service that exceeds our clients' expectations. We understand the importance of building trust and establishing strong relationships with our clients, and we strive to deliver exceptional service with integrity, honesty, and transparency. Our clients' monies are held in individual trust accounts, and we are regulated by the RICS, ensuring that our clients' funds are protected.
Our History
Minster Property Management was established in 1999 as a specialist property management practice. Since then, we have grown to become a leading provider of property management services in Dorset and Hampshire. Our expertise and experience have enabled us to develop a unique understanding of the complex needs of residential and commercial developments, and we are proud to serve a diverse range of clients across the region.
Overview of Minster Property Management
Positive Comments
Helpful and Responsive
Many reviewers praised Minster's management team for being knowledgeable, helpful, and pleasant to deal with. They appreciated the company's responsive and professional approach to property management.
Efficient and Organized
Several reviewers commended Minster's efficient handling of AGMs and finances, as well as their ability to deal with complex matters in a timely and effective manner.
Excellent Communication
Reviewers appreciated Minster's open and honest communication, with some mentioning that the company's staff were always available to answer queries and provide support.
Negative Comments
Inefficient and Rude
A few reviewers had negative experiences with Minster, citing inefficient communication, incorrect dates on letters, and rude behavior from staff.
Lack of Transparency
Some reviewers expressed concerns about Minster's handling of proxy votes and record-keeping, with one reviewer stating that the company's conduct at an AGM was "a shambles".
Expensive and Self-Centered
A couple of reviewers felt that Minster's services were overpriced and that the company prioritized their own interests over those of their clients.
