Where your property is our business.
Introduction
Welcome to Ash Residential Ltd, where your property is our business. Established over 50 years ago, we are the oldest independent estate agent in the area. We pride ourselves on our extensive knowledge and expertise in the lettings and sales markets, providing unparalleled service to our valued clients.
Our Expertise
Our team of experienced professionals have a deep understanding of the local property market and are skilled in all aspects of:
- Sales: Guided by experienced negotiators, we offer a comprehensive sales service that includes market appraisal, tailored marketing strategies, and accompanied viewings to ensure a successful transaction.
- lettings: We seamlessly manage all aspects of tenancy, from marketing and tenant screening to rent collection and property management.
- Valuation: Our qualified staff provide accurate and reliable property valuations, ensuring you achieve the best possible price.
- HMO & EPC Compliance: We offer expert guidance and assistance with HMO regulations and EPC requirements.
Dedicated Services
We understand that every client has unique needs. That's why we offer a variety of services to cater to your specific requirements:
- Let Only Service: Ideal for landlords who want to manage their properties themselves, but require assistance with marketing and tenant management.
- Full Management Service: Comprehensive support that includes property maintenance, tenant communication, rent collection, and full financial reporting.
Our Commitment
At Ash Residential Ltd, we are committed to:
- Providing open and honest communication: We keep you updated regularly and proactively throughout the process.
- Demonstrating exceptional customer service: Our dedicated team is always available to address your questions and concerns.
- Achieving the best possible results: We work tirelessly to maximize the value of your property and meet your specific needs.
Conclusion
When it comes to managing your property journey, choose Ash Residential Ltd. We combine unparalleled experience, expertise, and a genuine commitment to providing our clients with exceptional service and achieving successful outcomes.
Overview of Reviews
The reviews of Ash Residential, a letting agents company, are overwhelmingly negative, with several reviewers expressing frustration and dissatisfaction with the company's services.
Negative Experiences
Many reviewers reported issues with the company's communication, claiming that they were unresponsive or unhelpful when problems arose. Some reviewers reported issues with the cleanliness and maintenance of properties, including the presence of mice and broken furniture. Others reported being charged unfairly for damages or cleaning fees when they left the property.
Several reviewers also reported feeling disrespected or mistreated by the company's staff, including being spoken to rudely or being accused of causing damage to the property. Some reviewers reported difficulties in getting their deposits back, with some having to threaten legal action to get a response.
Positive Experiences
However, a few reviewers had positive experiences with Ash Residential, praising the company's responsiveness and helpfulness in addressing issues. Some reviewers reported being impressed with the company's flexibility and communication, and appreciated the staff's friendly and accommodating nature.
Common Themes
Throughout the reviews, several common themes emerged, including:
- Poor communication and responsiveness from the company
- Issues with the cleanliness and maintenance of properties
- Unfair charges and disputes over deposits
- Rudeness or unprofessional behavior from staff members
- Difficulty in getting help or resolution to problems
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