Trust us to protect your property from damp-related problems
At Hillcrest, we are one of the leading damp proofing timber treatment companies in London and all over the UK. We boast an exceptional reputation in the treatment and eradication of rising damp and timber decay caused by woodworm or wet/dry rot. We have been established for over 30 years, consistently providing effective damp proof, dry rot, and rising damp treatments for residential and commercial customers.
Our Expertise
Our surveyors are experienced, knowledgeable, and qualified to the highest industrial standards. As members of the Property Care Association (PCA) and the Guarantee Protection Insurance (GPI), all of our treatments are executed to the PCA code of practice and are recognized by all lenders, mortgage companies, and building societies. We ensure that we remain up to date with all the latest rules and regulations to provide effective damp proofing solutions while adhering to the safety practices in place, such as the new vendor's pack and the attendant legislation.
Our Services
We offer a comprehensive range of services, including damp proofing, dry rot treatment, woodworm treatment, and rising damp treatment. We also provide consultancy services to help you identify and eradicate damp-related problems in your property. Our services are designed to provide long-term solutions to your damp-proofing needs, and we guarantee our work with long-term guarantees that can be insured under the GPI scheme.
Our Inspection and Treatment Process
To complete any of our damp proofing treatments, we need to do an inspection of your premises before producing the necessary reports and quotations for the work. Our surveyors are available across London and the Home Counties at a time to suit you, between 6 AM to 6 PM. After the initial report and inspection, we will execute the required necessary treatments for your rising damp problems. Our expertise extends to all types of residential and commercial properties, including listed and historic buildings.
Why Choose Hillcrest?
With over 60 years of collective experience in the surveying department, our team of experts has the knowledge and technical know-how to tackle even the most complex damp-related problems. We are a family-owned business with a reputation for providing reliable, experienced, and knowledgeable damp surveyors in London. Our commitment to excellence and customer satisfaction is unparalleled, and we strive to provide effective and long-lasting solutions to your damp-proofing needs.
Overview of Reviews
The reviews of Hillcrest are largely negative, with many customers expressing dissatisfaction with the company's services.
Common Complaints
- Guarantee Issues: Several reviewers mentioned that the company's guarantee is not worth anything, as they always blame condensation and charge extra to come back and review the job.
- Overpriced: Many reviewers felt that the company's quotes were inflated, with some mentioning that they received quotes at double the price of other companies.
- Unprofessional Staff: Some reviewers found the staff to be arrogant, patronizing, and unprofessional.
- Lack of Expertise: A few reviewers believed that the company lacks expertise and that their assessments are not thorough.
Praise for Specific Staff Members
- Tony: One reviewer praised Tony, stating that he is a great guy to deal with.
- Daniel: Another reviewer recommended asking for Daniel, stating that he provides amazing services and is friendly.
Mixed Opinions
- Quality of Work: While some reviewers were happy with the quality of work, others felt that the company does a "half job" and that their guarantee is useless.
