Handcrafted with love, unique pieces for the modern home
At Red Cottage Furniture, we are a family-run business dedicated to creating unique and high-quality furniture pieces that bring style and functionality to your home. Our commitment to excellence starts from the initial design stage, where we carefully craft each piece of furniture by hand in our UK-based workshop. Our passion is to create unique, beautifully crafted pieces that exude warmth and character, making them a perfect addition to any room in your home.
Our Services
We are proud to offer a range of services to cater to your specific needs and preferences. Our core services include:
- Unique Furniture Design: We design and create one-of-a-kind furniture pieces that reflect your personal style and preferences.
- Handcrafted Furniture: Our skilled craftsmen take pride in creating each piece of furniture by hand, ensuring precision, attention to detail, and quality.
- Customization Options: We offer bespoke customization options to allow you to tailor our products to your exact specifications, whether it's a specific size, colour, or design element.
- Warranty and Support: We stand behind the quality of our products and offer a comprehensive warranty and dedicated customer support to ensure your satisfaction.
What Sets Us Apart
At Red Cottage Furniture, we take pride in our commitment to:
- Quality and Craftsmanship: Our dedication to quality and craftsmanship shines through in every piece of furniture we create.
- Sustainability: We strive to minimize our environmental impact by using sustainable materials and practices in our workshop.
- Customer Service: We prioritize excellent customer service, ensuring that you receive prompt responses to your inquiries and resolutions to any issues that may arise.
- Innovation: We stay ahead of the curve by continuously exploring new designs, materials, and manufacturing techniques to bring you the latest trends and styles.
Our Furniture Ranges
Explore our range of furniture pieces, from stylish console tables to beautifully crafted coat stands and storage solutions for various spaces. Whether you're looking to enhance your living room, bedroom, or office, we have something for you.
Browse our collection today and experience the Red Cottage Furniture difference!
Quality and Craftsmanship
The quality of the items received by customers has been a significant concern. Some customers have reported receiving poor quality items, with one customer even stating that they could have made a better item themselves at the age of 12. Others have reported receiving unfinished or dirty items, which has led to disappointment and frustration.
Customer Service
Customer service has been another area of concern for some customers. Some have reported having poor experiences, including being unable to return unwanted items, receiving curt emails, and being told that the company does not want their business. Others have reported being charged ridiculous amounts for returns, and being offered refunds that are less than the original amount paid.
Delivery and Communication
However, some customers have reported having positive experiences with delivery and communication. Some have reported receiving their items on schedule, and having excellent communication with the company. Others have reported being pleased with the ability to add bespoke changes to their items, and having a smooth experience from ordering to delivery.
Company Policies
Some customers have been unhappy with the company's policies, including their return and refund policies. Some have reported being charged for returns, and being offered refunds that are less than the original amount paid. Others have reported being told that the company does not want their business if they are unsure about ordering.
