Your partner in London's rental market
At City Rooms, we pride ourselves on being a pioneering force in making the London room rental market safe and accessible for all. Founded in 2009, we have been providing safe, affordable accommodation to thousands of people from all over the world. Our mission is to give you peace of mind, flexibility, and convenience at a price you can afford.
Why Choose Us
At City Rooms, we understand that moving to a new city can be daunting. That's why we've built our business to provide you with the support and guidance you need every step of the way. From our dedicated team of multilingual agents to our trusted maintenance engineers and cleaners, we've got everything you need to make your new London life easy and enjoyable.
The City Rooms Experience
With over 3000 rooms to rent in London, we offer a vast selection of properties to choose from. Our experienced team will work with you to find the perfect room that meets your needs and budget. From elegant studios to spacious shared flats, we'll help you find the perfect place to call home.
What Our Clients Say
Our clients are our greatest asset, and we're proud of the positive reviews we've received. From flexible rental agreements to expert guidance, we're committed to providing you with an exceptional service that exceeds your expectations.
History of City Rooms
We've been helping people find the perfect room in London since 2009. Over the years, we've built a reputation for providing a safe, reliable, and trustworthy service that puts our clients first.
Meet the Team
Our team of experienced agents is committed to providing you with the highest level of service. From room search to move-in, we'll be with you every step of the way. With over 100 dedicated staff and a 24/7 emergency maintenance service, you can be confident that you're in good hands.
Our Approach
At City Rooms, we understand that everyone is unique, and we take the time to get to know you as an individual. Our approach is to listen carefully to your needs and provide you with a personalized service that meets your Requirements.
Our Guarantee
At City Rooms, we're committed to providing you with a service that exceeds your expectations. If you're not entirely satisfied with your experience with us, we'll work with you to resolve any issues promptly and professionally.
Join the City Rooms Community
At City Rooms, we're proud to be part of a thriving community of like-minded individuals who are passionate about making the most of their time in London. Join us in our mission to make your new life in London a positive and enjoyable experience.
Positive and Negative Reviews
Smooth Communication and Helpful Agents
Many reviewers praised City Rooms for their exceptional service, citing smooth communication and helpful agents. Tommy Ngo, in particular, was mentioned multiple times for his responsive and communicative approach. He helped with viewings, answered questions, and made the signing process easy. Other agents, such as Thomas, were also commended for their professionalism, ease of use, and dedication to finding the perfect accommodation.
Poor Conditions and Unresponsive Agents
However, a significant number of reviewers had negative experiences with City Rooms. They reported poor living conditions, including mould, broken boilers, and inadequate facilities. Some agents were described as unresponsive, inconsiderate, and morally appalling. Tenants felt neglected, and their concerns were often ignored. Additionally, some reviewers experienced racist behavior from their housemates, which was not addressed by the agency.
Mixed Experiences
A few reviewers had mixed experiences with City Rooms. They found the process to be generally smooth, but had some issues with the property itself. One reviewer reported having to fix issues themselves, and another had a problematic housemate.
Conclusion
City Rooms appears to be a mixed bag, with some reviewers having very positive experiences and others having very negative ones. While some agents are helpful and responsive, others may be unresponsive and neglect tenants' concerns.
