Peace of mind for your business and home, since 1965
A History of Security & Service Excellence
Bates Alarms has been safeguarding properties and lives across the UK for over 50 years. Founded in 1965, our journey began in a small East London workshop, providing early security solutions for market traders. Today, we offer a comprehensive portfolio of advanced security solutions to both residential and commercial clients.
A Commitment to Innovation & Service
We embrace technological advancements and invest heavily in research and development to deliver the most effective and reliable security solutions. Our unwavering commitment to first-class service is evident in our personalized approach, meticulous installations, and responsive customer support.
Comprehensive Security Solutions
Our comprehensive range of services includes:
- Intrusion & Fire Alarms: Advanced systems designed to detect and deter unauthorized access or fire threats.
- Emergency Lighting: Reliable and efficient lighting solutions to ensure safety and security in emergencies.
- Access Control: Secure access to your property with keypads, biometric authentication, and other innovative systems.
- Monitoring & Support: 24/7 monitoring and rapid response services for ultimate peace of mind.
- Additional Services: Keyholder response, security assessments, and vulnerability audits.
Nationally Recognized, Locally Trusted
With national reach and a local presence, we cater to diverse clientele, from high-security operations to small businesses and residential properties. Our dedication to personalized service and national infrastructure mean we are never far from where you need us.
Sustainability & Security
We are committed to minimizing our environmental impact through sustainable practices. By 2024, our entire fleet will be comprised of electric vehicles.
Why Choose Bates Alarms?
- Decades of experience and expertise.
- Commitment to innovation and technology.
- Unwavering focus on customer service.
- Comprehensive security solutions tailored to your needs.
- Nationally recognized and trusted throughout the UK.
Customer Experience
The overwhelming majority of customers have expressed a consistently dismal experience with the company, citing poor service and deception. The narrative across these reviews is one of frustration, misinformation, and ultimately, a sense of betrayal.
Poor Salesmanship
The sales representative's initially convincing pitch has left customers feeling misled. Despite promises of a reliable product, the Bates anti-theft device has failed to deliver, leading to a cascade of problems.
Inadequate Support
When customers have tried to seek help, they have been met with stonewalling, silence, or in some cases, false promises. The company's response has been lacking, leaving customers feeling abandoned and ignored.
Technical Issues
Technical problems have plagued customers, with the device often failing to perform its intended function. In some instances, customers have been told that the issue lies with the tags being incompatible with the system, rather than acknowledging a fundamental flaw in the product.
Call to Action
The cumulative impact of these negative experiences has led customers to strongly advise others to steer clear of the company and its products. They emphasize the importance of seeking a reliable and trustworthy alternative.
Summary
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