Your reliable partner in linen hire and laundry services
At Richmond Laundries, we pride ourselves on being a family-run organisation that has been offering the best quality Linen hire and Laundry services in the industry for almost two decades. Our main advantage is our ability to remain true to the work ethics that have contributed to our success, which is an unquestionable knowledge of your industry and the integrity required to remain your preferred linen & Laundry supplier choice.
Our Services
We offer a range of services that cater to various sectors, including:
Sectors
- 'On the day' linen hire
- Commercial kitchens
- Event Co-ordinators
- Hotels
- Refresh & Go
- Restaurants
- Stadia & Hospitality Events
Our laundry managers and supervisors are experts in their field, undertaking regular training and keeping up-to-date with the latest industry news and trends. This gives them a comprehensive understanding of the unique challenges you face in a frequently changing service industry.
Why Choose Richmond Laundries?
We value the importance of maintaining a relationship with a trusted Account Manager, so we ensure that you work with the same Account Manager throughout your service partnership with us. Each of our company directors are hands on in various service divisions of our company, which means you will benefit greatly with a personal relationship with them to ensure that all your needs are met to the highest standards.
Investing in Our Future
At Richmond Laundries, we have a dedicated team providing constant support and reliability. We have the reach and experience to ensure we engage the right level of service at the right time, every time. Our Laundry group prides itself on the unique position it has been placed in within some of the hospitality industries most illustrious hotels, restaurants, and sporting events in the capital!
Our Company Directors
Our company directors are hands-on in various service divisions of our company. This means you will benefit greatly from a personal relationship with them to ensure that all your needs are met to the highest standards.
Our Values
At Richmond Laundries, we value:
- Experience - with over two decades of experience in the industry, we have the knowledge and expertise to deliver the best possible service.
- Integrity - we operate with the highest levels of integrity, always putting our customers first.
- Reliability - we are committed to providing constant support and reliability, ensuring that our customers receive the best possible service.
- Personal Relationships - we believe in building strong personal relationships with our customers, ensuring that their needs are met to the highest standards.
Contact Us
If you would like to know more about our services or would like to discuss how we can help your business, please do not hesitate to contact us.
Overall Experience
The reviews from Martin Maty and Martin Matusik share a consistent negative sentiment when it comes to their experience with the company. Both reviewers express dissatisfactions with the service provided.
Communication Issues
The reviewers highlight the poor communication skills of the company, particularly Ahmed. Martin Maty mentions that Ahmed is "very aggressive" and has no problem coming to lie directly to customers. Martin Matusik also mentions that the Polish driver was rude.
Inaccurate Deliveries
Both reviewers experienced inaccuracies with their deliveries. Martin Maty mentions that the company constantly loses items and delivers wrong items. Martin Matusik specifically mentions that they received dirty napkins and lost a bag full of chef jackets, blaming the problem on the customer.
Unprofessional Behaviour
The reviewers accuse the company of unprofessional behaviour, including losing items, delivering incorrect items, and blaming customers for errors. This has caused significant stress and dissatisfaction for the customers.
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