Impairing the Burglar's Vision to Prevent Theft
Our Mission
Verisure is dedicated to empowering businesses and homes with the most advanced, reliable security solutions available. With over 30 years of experience and a team of passionate professionals, we safeguard your peace of mind 24/7.
Who We Are
Our journey began with a vision - to create a security system that could proactively deter and deter crime. Today, we stand as a leading innovator, offering comprehensive security solutions for your home, business, and the people you love. We combine the power of cutting-edge technology with a responsive and dedicated team to deliver exceptional security and peace of mind.
Our Values
- Innovation: We are driven by a relentless pursuit of technological advancements to deliver unparalleled security solutions.
- Integrity: We uphold the highest standards of professionalism and transparency in all our endeavors.
- Customer Focus: Your safety and satisfaction are our top priority. We are committed to providing personalized, responsive support every step of the way.
- Community: We believe in actively contributing to the safety of our community through our security expertise and outreach initiatives.
What We Offer
We provide a comprehensive range of security solutions, including:
Home Security
- Monitored alarm systems
- Smart CCTV cameras
- Advanced smoke detection systems
- Personal alarm products
- Emergency response services
Business Security
- Comprehensive security assessments
- Tailor-made security plans
- Access control systems
- Motion detection technology
- Threat deterrent systems
Smart Security Solutions
- Mobile device control
- Voice-activated security
- Real-time monitoring and alerts
- Advanced data analytics for enhanced security
Our Commitment
At Verisure, we believe in building lasting relationships with our customers. We are committed to:
- Providing unparalleled customer service
- Offering competitive and transparent pricing
- Investing in innovative and reliable technology
- Maintaining open communication and collaboration
- Responding promptly to your needs and concerns
Join Us on the Path to Greater Security
Choose Verisure and experience the peace of mind that comes with knowing your safety is in the hands of a trusted partner. Contact us today to discuss your security needs and discover the comprehensive solutions we offer.
Installation and Service Issues
Several customers have experienced poor installation services, with one reviewer stating that their home was left unsecure and the installation team failed to inform them of the incomplete work. Another reviewer mentioned that their walls were left with holes after the installation, and the operative did not fill them. Additionally, there were issues with the installation team not installing all the equipment, such as the camera, and even keeping it for themselves.
Billing and Cancellation Issues
Customers have also experienced problems with billing and cancellation. One reviewer had to cancel their direct debit to stop being charged after moving out, as the company ignored their requests to cancel the service. Another reviewer was not refunded for over 10 working days, despite multiple complaints.
Customer Service Issues
The customer service team has been criticized for being rude, unhelpful, and creating confusion for customers. Reviewers have mentioned being directed between the branch and head office, with a total disconnect between different teams.
Overall Experience
The overall experience with this company has been overwhelmingly negative, with reviewers warning others not to purchase their system due to the poor supporting service.
Be the first to review Verisure Smart Alarms.
Write a Review
