Impairing the Burglar's Vision to Prevent Theft
Established in 2003, McFen Plant Hire has established itself as a leading provider of plant hire services in London and the South East of England. We offer a diverse fleet of modern and reliable equipment to meet the diverse needs of our clients in the construction, civil engineering, and other industries.
Our Expertise
With a focus on safety, sustainability, and reliability, we provide a comprehensive range of services, including:
Plant Hire
- Self-drive or operated plant hire equipment available
- Wide range of equipment including road sweepers, excavators, hiab cranes, and rollers
- Flexible hire periods to meet your project needs
- 24/7 customer support and breakdown assistance
Road Sweepers
- Modern fleet of road sweepers designed to tackle a variety of environments
- Environmental-friendly options available
- Competitive hire rates and flexible service packages
Excavators
- Comprehensive fleet ranging from 3-26 tonnes
- Options with rubber or steel tracks depending on your project
- Zero Tail Swing machines available for tight spaces
- Experienced and qualified operators upon request
Additional Services
- Roller hire for soil compaction
- Vacuum excavator hire for safe and efficient excavation around services
Our Commitment
At McFen Plant Hire, we are dedicated to providing our clients with:
- Reliability: We prioritize equipment maintenance and provide emergency support when needed.
- Transparency: We offer clear and upfront pricing information and hire agreements.
- Customer Focus: Our experienced team is committed to understanding your needs and providing tailored solutions.
McFen Plant Hire - Your Reliable Partner in Plant Hire
Poor Customer Service
Both Claire North and Brian Harris have presented their dissatisfaction with the company's response to their concerns. Disappointing Experience highlights the issues they faced with the company's customer service. They both felt that the company didn't care about their problems and neglected their concerns.
Claire North specifically mentioned that she emailed the company about an aggressive driver and never received a response, leading her to give a low rating. Brian Harris felt that the drivers were lazy and didn't want to do their job, resulting in poor service.
The reviews collectively demonstrate a lack of trust and frustration with the company's ability to address customer complaints and provide satisfactory service.
