Delivering more value than the price paid by our clients
At Baker & Coleman Solicitors, we are committed to delivering more value than the price paid by our clients. Our team of experts is dedicated to providing practical, clear, affordable, and creative solutions for individuals and commercial organizations. We understand that dealing with legal issues can be stressful, time-consuming, and daunting, which is why we strive to deliver efficient and sensitive services.
Our team is composed of attentive listeners with an open, pleasant, and responsive approach, ensuring that our clients' needs are paramount. We believe in creating long-term relationships with our clients, and we ensure that our services exceed their expectations.
Our Values
At Baker & Coleman Solicitors, we are driven by our core values of excellence, transparency, mindfulness, education, and efficiency. We constantly ask ourselves, "Are we delivering more value than the price paid by our clients?" We deliver more value by ensuring that we follow our values, which guide our actions and decisions.
Our Services
Our team of experts offers a wide range of services, including industrial disease claims, military injury claims, and more. We understand that dealing with legal issues can be overwhelming, which is why we provide clear upfront advice on the cost of your matter. We are often able to assist you on a no-win, no-fee basis, giving you peace of mind and allowing you to focus on your recovery.
Our industrial disease claims services include:
- Asbestosis
- Cumulative Back Injuries (CBI)
- Industrial Hearing Loss (NIHL)
- Occupational Asthma
- Occupational Dermatitis
- Repetitive Strain Injury (RSI)
- Vibration White Finger (VWF)
We also provide military injury claims services, including noise-induced hearing loss (NIHL) and other military-related injuries.
Commitment to Excellence
At Baker & Coleman Solicitors, we are dedicated to providing outstanding services that exceed our clients' expectations. We understand that every client is unique, and we tailor our services to meet their individual needs. We believe in building long-term relationships with our clients, and we strive to deliver exceptional results in every case.
Overview of Reviews
The reviews of Baker & Coleman Solicitors are a mixed bag, with some clients expressing satisfaction with the service they received, while others are extremely dissatisfied.
Positive Experiences
Some clients have had a positive experience with Baker & Coleman Solicitors, praising the efficiency and communication of the team. They mentioned that their claims were dealt with quickly and they received regular updates from the team.
Negative Experiences
However, most clients have had a negative experience, citing lack of communication, delayed responses, and unfulfilled promises as major issues. Some clients have been waiting for years for their claims to be resolved, with little to no communication from the solicitors. Others have expressed frustration with the lack of progress on their cases, with some even considering taking their business elsewhere.
Common Issues
The most common issues mentioned in the negative reviews include:
- Lack of communication from the solicitors
- Delayed or no responses to emails and phone calls
- Unfulfilled promises and missed deadlines
- Lack of progress on cases
- Frustration with the overall service
Individual Experiences
Some clients have had particularly poor experiences, with one client waiting two years for their claim to be resolved and receiving no communication from the solicitors. Another client won their case but was dissatisfied with the service, citing poor communication and a lack of progress.
