Your Home, Your Style, Our Priority
Marble Hill Fireplaces has been a leading supplier of fireplaces and chimney services for over 40 years. We are proud to offer the widest range of fireplaces in the UK, featuring a diverse selection of traditional and contemporary designs. Our extensive showroom is located in Twickenham, Middlesex, and is open Monday to Friday from 8:30 am to 5:00 pm, and on Saturday from 10:00 am to 4:00 pm.
Our History
Established in 1974, Marble Hill Fireplaces has a rich history of providing exceptional customer service and expertise in fireplace design and installation. Our team of experienced professionals has worked on numerous high-profile projects, including the refurbishment of Royal Residences, The Ritz, and Savoy Hotels. Our dedication to excellence has earned us a reputation as the go-to supplier of fireplaces in the UK.
Our Products
Marble Hill Fireplaces offers an extensive range of products, including:
- Balanced Flue Gas Fires: We are the preferred supplier of the Bellfires range of balanced flue gas fires, which offer up to 85% efficiency and stunning flame patterns.
- Fireplace Mantels: Our collection of fireplaces is unmatched in the UK, featuring traditional and contemporary designs from renowned manufacturers such as Stone, English, and French.
- Wood Burning Stoves: Our selection of wood burning stoves includes high-efficiency designs from well-known brands like Barbas, Kalfire, and Hwam.
- Firebaskets and Register Grates: We offer an extensive range of firebaskets and register grates in various materials, including marble, stone, and metal.
Our Services
Marble Hill Fireplaces offers a comprehensive range of services, including:
- Fireplace Installation: Our team of experts will design and install your fireplace to meet your specific needs and preferences.
- Fireplace Maintenance: We provide regular maintenance and servicing to ensure your fireplace is operating safely and efficiently.
- Gas Fire Servicing: Our experienced technicians are certified to service and maintain gas fires from top brands like Rais and Ekofires.
- Fireplace Restoration: Our team can restore your existing fireplace to its former glory, bringing back its original charm and character.
Customer Testimonials
We are proud to have worked with numerous high-profile clients, including Main Contractor and Design Team, and have received outstanding reviews from our customers. Our commitment to exceptional service and quality has earned us a reputation as a trusted provider of fireplaces and chimney services in the UK.
Get in Touch
For any queries or to schedule an appointment, please contact us on +44 (0)20 8892 1488 or email info@marblehill.co.uk. Our showrooms are open Monday to Saturday, and our experienced team is always happy to assist you in finding the perfect fireplace to suit your needs and budget.
Poor Customer Service and Reckless Driving
The reviews highlighted a significant issue with the driver of this company, who was reported to have driven recklessly and almost caused an accident near Twickenham station. Several customers also expressed frustration with the company's poor communication and lack of customer service.
Disappointing Experiences
Some customers were left feeling disappointed and frustrated after dealing with the company. One customer had a poor experience with the showroom, with no communication despite multiple emails and phone calls. Another customer was told that the company did not want their business, which led to a waste of time and effort.
Exceptional Service and Quality of Work
However, there were also numerous positive reviews that praised the company's excellent service and quality of work. Several customers commended the helpful and patient staff, particularly Tom, who provided great advice and service. The company's attention to detail, quality of installation, and excellent customer service were also praised by several customers.
