Your health and wellbeing, our priority
Platinum Sales & Lettings is a residential and student letting agent covering the Huddersfield area. Our team of experienced, professional, and friendly staff, combined with extensive local knowledge, ensures that we provide a service that is second to none. We strive to be at the forefront of the property market, investing time and effort in ensuring that we are fully up to date with ever-changing tenancy law and government legislation.
Our Services
At Platinum Sales & Lettings, we understand the importance of finding the right property for our clients. Our dedicated team is committed to providing a comprehensive range of services, tailored to meet the specific needs of our clients. Our services include property valuation, relocation finder, and conveyancing. Our experienced valuers will provide a free, no-obligation valuation of your property, highlighting the best options for selling or letting.
We also offer a relocation finder service, which uses cutting-edge technology to accurately match your property to hundreds of thousands of people across the UK. Additionally, our conveyancing service is designed to provide a seamless and stress-free transition, ensuring that our clients receive the best possible service.
Our Expertise
With over 23 years of industry experience, our team has extensive knowledge of the local property market, covering 102 villages, hamlets, and small towns. Our expertise is backed by a strong reputation for delivering exceptional customer service, ensuring that our clients receive the highest level of care and attention throughout the buying or selling process.
Our Mission
At Platinum Sales & Lettings, our mission is to provide a personalized and professional service that exceeds our clients' expectations. We strive to build long-lasting relationships, founded on trust, integrity, and a commitment to delivering exceptional results. Whether you are a landlord seeking responsible quality tenants for your property or a tenant searching for a home, we are here to help.
Overall Experience
The reviews of Platinum Lettings are mixed, with some customers having a positive experience while others have had a negative one.
Positive Experiences
Some reviewers have praised the company's professionalism, helpfulness, and quick response to issues. They have reported prompt assistance with emergencies, such as a damaged roof, and appreciation for the team's efforts in finding suitable rentals.
Negative Experiences
On the other hand, many reviewers have expressed disappointment and frustration with Platinum Lettings. Common complaints include:
- Unprofessionalism and Poor Service: Reviewers have reported unhelpful and rude staff, lack of communication, and unfulfilled promises.
- Unresolved Issues: Tenants have reported unresolved issues with properties, such as damp and rotting wood, and a lack of assistance in resolving these problems.
- Unclear Communication and Threating Behavior: Some reviewers have reported feeling threatened and intimidated by the company, and that they were misled about the terms of their rental agreements.
- Disregard for Customer Needs: Reviewers have reported feeling disrespected and ignored, with their concerns and needs being disregarded.
Recommendations
Based on the reviews, it is clear that Platinum Lettings has both satisfied and dissatisfied customers. While some have had positive experiences, others have reported significant issues. Potential customers should exercise caution and thoroughly research the company before making a decision.
