Your trusted partner in property management and lettings.
At Better Lettings Ltd, we take pride in being one of the leading estate agents in London, offering a comprehensive range of services to cater to the diverse needs of our clients. With over 20 years of experience in the industry, we have built a reputation for providing exceptional service, unparalleled expertise, and unwavering dedication to our clients. Our commitment to excellence has allowed us to establish a strong presence in the London property market, and we continue to strive for excellence in all aspects of our business.
Our Services
As a prominent player in the London property market, we understand the importance of providing a tailored approach to each client's unique needs. Whether you are a landlord seeking to rent out your property or a tenant searching for the perfect place to call home, we are committed to making the experience as stress-free and seamless as possible.
Residential Lettings
Our residential lettings department is expertly equipped to handle all aspects of property management, from marketing and tenant screening to maintenance and rent collection. We understand the importance of timely rent collection and strive to ensure that our landlords receive their rent on time and in full. Our experienced team will work closely with you to identify the most suitable tenants and manage the property with care, ensuring that your investment remains secure and profitable.
Commercial Lettings
In addition to residential lettings, our company is well-versed in commercial lettings and offers a comprehensive range of services to cater to the unique needs of our business clients. From finding the perfect office space to negotiating favorable lease agreements, we are dedicated to making the process as smooth and hassle-free as possible.
Property Management
Our property management team is dedicated to providing exceptional service to both landlords and tenants. We understand the importance of maintaining a well-managed property and strive to ensure that your investment remains secure and profitable. Our team will work closely with you to identify areas for improvement, make necessary repairs, and ensure that your property remains in excellent condition.
Contact Us
At Better Lettings Ltd, we are committed to being easily accessible and responsive to our clients' needs. Whether you are a landlord seeking to rent out your property or a tenant searching for the perfect place to call home, we invite you to get in touch with us today. Our experienced team is ready to assist you in achieving your property goals.
Overview of Reviews
The reviews of Better Lettings, a letting agent, are overwhelmingly negative, with the majority of reviewers expressing dissatisfaction with the company's services.
Positive Experiences
A few reviewers had a positive experience with Better Lettings, citing factors such as fast responses to issues, great service, and helpful staff. However, these positive reviews are vastly outnumbered by the negative ones.
Common Complaints
The most common complaints about Better Lettings include:
- Unprofessional behavior: Many reviewers reported encountering rude or unhelpful staff, with some experiencing verbal abuse and racial discrimination.
- Poor property maintenance: Several reviewers reported issues with the condition of properties, including water leaks, mold, and poor ventilation.
- Lack of accountability: Reviewers often felt that Better Lettings failed to take responsibility for issues or provide adequate support to landlords or tenants.
- Dishonest business practices: Some reviewers accused the company of being dishonest, with accusations of fraud, hidden fees, and unfair contract terms.
