Your Health is Our Priority
Nestled amongst the charming streets of Hampstead Village, Keats Pharmacy & Vaccination Clinic stands as a testament to unparalleled healthcare service and community spirit. For over a century and a half, we have proudly served the health and wellness of our cherished clientele. Under the dedicated guidance of the Harvey family since 2000, our mission remains steadfast: to forge lasting relationships with each patient and customer, offering a comprehensive range of services and products with exceptional care and personalized attention.
Pharmaceutical Services
Our experienced dispensing team works in tandem to ensure seamless access to both NHS and private prescriptions. With meticulous attention to detail, they ensure accuracy and timely fulfillment, always going the extra mile to support your healthcare needs.
Vaccination Clinic
At Keats, we prioritize preventative care. Led by skilled healthcare professionals, our vaccination clinic offers a comprehensive menu of vaccinations for adults, children, and travelers. From routine childhood immunizations to the newly available shingles vaccine, we cater to every age group and travel requirement with utmost professionalism and care.
Beauty & Skincare
Beyond dispensing medications, Keats Pharmacy & Vaccination Clinic is passionate about promoting healthy skin and overall well-being. We proudly offer an array of ethical skincare brands that cater to diverse skin types and concerns. Our approachable staff will gladly guide you in selecting the perfect products to suit your unique needs and achieve a healthy glow.
Meet Our Team
Our dedicated team of experienced professionals comprises highly qualified pharmacists, passionate vaccinators, and dedicated pharmacy assistants. Each member brings their expertise and unwavering commitment to providing exceptional customer service, personalized advice, and exceptional care.
A Legacy of Caring
Keats Pharmacy & Vaccination Clinic is a testament to the power of personalized healthcare. We believe in building strong relationships with our patients and offering a service that exceeds expectations. Our commitment to ethical practices and genuine care has been woven into the fabric of our existence for generations.
Overall Experience
The reviews are mixed, with some customers having a positive experience and others having a negative one. Some customers found the staff to be polite, professional, and knowledgeable, while others found them to be rude and unhelpful.
Positive Aspects
Friendly and Helpful Staff
Several customers praised the staff at Keats Pharmacy, stating that they were friendly, polite, and knowledgeable. They were particularly impressed with the pharmacists, Raj and Marion, who were described as being exceptionally friendly, patient, and helpful.
Good Range of Products
One customer mentioned that the pharmacy had a good range of top-quality products.
Efficient Service
A few customers mentioned that they were impressed with the efficient service they received, particularly with regards to vaccinations and travel advice.
Negative Aspects
Unhelpful Staff
Some customers found the staff to be unhelpful and rude. One customer was left waiting for 15 minutes without receiving their medication, while another was refused help during an antibiotics shortage.
Poor Communication
Some customers felt that the staff did not communicate effectively, with one customer being refused the email address to email a prescription to the doctor.
