At Hotel Orlando, we pride ourselves on providing affordable and comfortable accommodation in the heart of Hammersmith, West London. As a small, family-run bed and breakfast, we take great care to ensure that our guests feel at home during their stay with us. Our hotel is conveniently located within walking distance to Hammersmith underground station, which connects you to three main underground lines, making it easy to explore the city and its many attractions.
Our Services
We offer a range of stylish and comfortable rooms to suit all needs, from single to family rooms, all equipped with en-suite facilities, free Wi-Fi, digital TV, and tea/coffee making facilities. Our rooms are soundly furnished, well-maintained, and clean, ensuring a comfortable and relaxing stay. We also provide towels, hairdryers, and irons on request. Our rates start from as little as 40 per night for a single room, making us an affordable option for both business and leisure travelers.
Local Attractions
Our hotel is situated in a prime location, within walking distance to some of Hammersmith's most popular attractions, including the Lyric Theatre, Shepherds Bush Empire, Hammersmith Apollo Theatre, and Westfield Shopping Centre. Just a short stroll from the bustling town centre, you'll find the tranquil beauty of the historic Thames riverside, complete with parks and old riverside pubs, giving the area a relaxed village feel.
Getting Here
We're easily accessible by public transport, with Hammersmith underground station just a 5-minute walk away. We're also close to Heathrow Airport, making us an ideal choice for those traveling from afar. If you're driving, please note that parking is restricted in the area, but there are pay-and-display machines available.
Convenience
At Hotel Orlando, we strive to make your stay with us as convenient as possible. That's why we offer a range of services, including a 24-hour reception, luggage storage, and tourist information to help you make the most of your stay in London.
General Dissatisfaction
The majority of reviewers expressed disappointment and frustration with their stay at the hotel. Common complaints included unclean rooms, poor maintenance, and a lack of amenities. Many reviewers also experienced issues with check-in, customer service, and refunds.
Cleanliness and Maintenance Issues
Several reviewers highlighted cleanliness and maintenance issues, including dirty rooms, broken fixtures, and unmade beds. Some also mentioned the presence of rats outside the hotel.
Amenities and Services
Many reviewers were disappointed with the lack of amenities and services, including no TV channels, no milk or tea, and no breakfast despite being advertised. Some also mentioned the absence of staff at the desk and the unavailability of room numbers and codes.
Safety Concerns
Some reviewers raised safety concerns, including the presence of pickpockets in the area and inadequate fire escapes.
Positive Experiences
A few reviewers had a more positive experience, praising the hotel's location, cleanliness, and friendly staff. Some also appreciated the value for money and the included breakfast.
