At Ocean Dry Cleaners, we take pride in providing exceptional dry cleaning and laundry services to clients in London. With over 20 years of expertise, we are a trusted partner for individuals and businesses who demand premium quality and attention to detail.
Our Expertise
Our skilled team of professionals utilizes the latest technological advancements and environmentally responsible practices to ensure exceptional care for your garments and belongings. We offer an extensive range of services, including:
Standard Dry Cleaning
- Gentle cleaning and preservation of all types of fabrics
- Specialized care for delicate fabrics like silk and lace
- Starching and crease removal
Laundry Services
- Professional washing and drying of all types of linens, shirts, pants, and delicates
- Specialized stain removal services
Alterations & Repair
- Expert tailoring and alterations of clothes, curtains, and upholstery
- Precise alterations of pants, jackets, coats, skirts, dresses, and suits
- Shoe repair and customization services
Additional Services
- Carpet and rug cleaning
- Household item cleaning (curtains, blankets, duvets, etc.)
- Same-day and express dry cleaning options available
Quality & Commitment
Customer satisfaction is our top priority. We pay meticulous attention to every detail and treat your clothes as if they were our own. Our dedication to quality and exceptional customer service has earned us glowing testimonials from satisfied clients.
Areas Served
We have two conveniently located premises in Shepherds Bush and Hammersmith, London, to serve you better.
Get a Quote Today
To inquire about our competitive prices and personalized services, please contact us or visit one of our locations. We look forward to exceeding your expectations and becoming your trusted dry cleaner in London.
Wedding Dress Disasters and Damaging Customer Service
The reviews of this dry cleaning and alterations business are split, with some customers singing their praises, while others have had horrific experiences.
Several reviewers have discussed the poor service they received, with one author, Marnie Toocaram, calling it their "wedding worst nightmare". Her dress was sent to the cleaners, only to have stains remaining and an extra stain added. When she questioned the service, the staff member was extremely rude and refused to provide a refund.
On the other hand, several reviewers have had positive experiences. Bonnie Doran and Caroline Mccarthy both praised the staff's professionalism and friendliness, with Caroline mentioning that the alterations were always perfect and reasonably priced. Roisin Walsh also had a positive experience, with the staff being able to accommodate her last-minute alterations request and providing excellent service.
In terms of pricing, some customers have been unhappy with the prices charged. Kent, who left a one-star review, was critical of the business's professionalism, quality, and value, citing that the prices were "ridiculously overpriced".
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