Elevating Education Through Uniforms
At Matthews Outfitters, we have been serving the community for over 50 years. Established in 1972, we have built a reputation for providing outstanding customer service, quality products, and prompt deliveries. Our team is dedicated to ensuring that every customer leaves our store feeling satisfied and confident in their purchases.
Our Services
At Matthews Outfitters, we offer a wide range of services to cater to the needs of our valued customers. Whether you are a student, a parent, or a school looking for school uniforms, we have got you covered. Here are some of the services we offer:
- School Uniform Supply: We offer a comprehensive range of school uniforms for children aged 4-16 years, from primary to secondary schools. Our extensive range of uniforms includes blazers, shirts, skirts, trousers, and sportswear, all of which can be customized to meet the specific requirements of your school.
- Guides Uniform: We also cater to the uniform needs of Guides and Scouts, providing a range of uniforms and accessories to meet their requirements.
- Wool & Haberdashery: Our store is stocked with an extensive selection of wools, fabrics, and haberdashery items, making us a one-stop-shop for all your sewing and crafting needs.
- General Uniform: We also supply general uniforms for various organizations, including Scouts and Guides.
Why Choose Us
At Matthews Outfitters, we pride ourselves on our commitment to customer satisfaction, quality products, and prompt deliveries. Here are some reasons why you should choose us:
- Excellent Customer Service: Our team is dedicated to providing outstanding customer service, ensuring that every customer feels valued and supported.
- Quality Products: We only supply high-quality products that meet the highest standards of quality and durability.
- Prompt Deliveries: We understand the importance of timely deliveries. Our team works tirelessly to ensure that your orders are processed and delivered to your doorstep on time.
Conclusion
At Matthews Outfitters, we are committed to providing exceptional service, quality products, and prompt deliveries. Whether you are looking for school uniforms, Guides and Scouts uniforms, or general uniforms, we have got you covered. Our team is dedicated to ensuring that every customer leaves our store feeling satisfied and confident in their purchases.
Overall Experience
The reviews highlight a mixed experience at the school wear shop, with some customers expressing satisfaction with the shop's customer service, quality of products, and overall experience. On the other hand, some customers have had negative experiences, citing poor customer service, limited stock, and high prices.
Positive Aspects
Excellent Customer Service
Many customers have praised the shop's customer service, describing it as "amazing", "friendly", and "helpful". The staff are said to be knowledgeable about the products and provide excellent assistance with sizing and selection.
Quality of Products
The quality of the school wear is also highly praised, with customers noting that it lasts longer than supermarket uniforms and is worth the extra cost.
Store Experience
Some customers have described the store as "huge" and "massive", with a wide range of products available.
Negative Aspects
Poor Customer Service
Unfortunately, some customers have had negative experiences with the shop's customer service, including being belittled, ignored, or treated poorly.
Limited Stock
Some customers have expressed disappointment with the limited availability of certain items, including blazers and cardigans.
Prices and Refunds
The shop's prices are considered high by some customers, and the refund policy has been criticized for being unclear and inconvenient.
