WE EXIST TO IGNITE PEOPLE'S PASSIONS
Who We Are
At Future, we are a leading media company, driven by our passion for connecting people with their passions. With a portfolio of market-leading brands and a commitment to innovation, we strive to ignite the spark that fuels our audiences' enthusiasm. Our mission is to create high-quality content and innovative technology that shapes the world around us.
Our Responsibilities
We believe that our responsibility extends beyond our business to the communities we serve and the planet we inhabit. Our commitment to sustainability is evident in our efforts to reduce our environmental footprint, promote diversity and inclusion, and support our employees' well-being and development. We are dedicated to creating a positive impact across all spheres of our operations.
Our Services
We deliver a range of innovative services, from content creation and technology development to media partnerships and consumer engagement. Our expertise spans:
- Native advertising and sponsored content
- Digital media sales and marketing
- Branded content and product placement
- Data-driven marketing and audience insights
- Brand partnerships and activation programs
- Event production and management
Our Technology
Our technology stack is built around proprietary platforms that manage our IP assets, facilitate growth, and improve user experiences. Our key technologies include:
- Vanilla: A single modular web platform with a single content management system
- Hawk: An eCommerce service for monetizing content through product affiliates
- Hybrid: An advertising system and server-side open auction marketplace
- GoDemand: An eCommerce service for monetizing content through product affiliates
- Aperture: An intelligent audience data platform for audience insights and targeting
- SmartBrief: An email curation and delivery platform for email products
- Falcon: Lead generation technology for content
- Kiosq: A reusable paywall service for monetizing gated editorial content
Our Culture
Our culture is shaped by our desire to innovate and influence. We strive for a work environment that is fast-paced, exciting, and supportive. We believe that everyone has the potential to make a difference and has a role in shaping our future. Our values drive our actions and decisions, and we encourage collaboration, creativity, and a bias for action.
Delivery Issues and Customer Service Woes
Multiple reviewers have experienced issues with delivery, with some not receiving their magazines or gifts despite repeated promises from the company.
Unreliable Subscription Service
Several reviewers have reported problems with their subscriptions, including failure to receive magazines, incorrect pricing, and unauthorized charges to their accounts.
Poor Customer Service
Reviewers have expressed frustration with the company's customer service, which has been described as unhelpful, unresponsive, and dismissive of customer concerns.
Deceptive Business Practices
Some reviewers have accused the company of engaging in deceptive business practices, including misleading advertising, failure to honor trial offers, and unauthorized charges to accounts.
Overall Dissatisfaction
The majority of reviewers have expressed overall dissatisfaction with their experience with Dennis Publishing, citing issues with delivery, customer service, and business practices.
