At Staples & King Estate Agents, we are a thriving and established independently owned company, established in 2003, dealing with all aspects of residential sales, lettings, and financial services. Our team has over 90 years of estate agency experience, providing the highest level of expertise and knowledge that you simply will not find elsewhere locally. With today's busy lifestyles, we make sure we put ourselves out for our customers, giving them the peace of mind that a professional team is taking care of what is usually their largest asset.
Our Services
We offer a comprehensive range of services to our customers, including residential sales, lettings, and financial services. Our team of experts is dedicated to providing the highest level of service, ensuring that our customers receive the best possible advice and guidance throughout their property journey.
Residential Sales
When it comes to selling your home, you need to know that you are dealing with professionals who offer the highest quality service, with an emphasis on speed and efficiency. We understand the importance of keeping you informed every step of the way, and we guarantee to do so. Our success is a direct result of listening to our clients' needs, and we will achieve the highest possible price for your home whilst providing the quality of service and professionalism that you would expect.
Probate & Executor Services
We provide a comprehensive probate service for solicitors, executors, administrators, and trustees. During a difficult time, we can help alleviate some of the stress by taking care of probate valuations, advice on the appropriate method of sale, liaison with solicitors, regular security visits, and more.
Buying a Home
At Staples & King Estate Agents, we recognize the importance of the internet and subsequently keep our website up to date with the latest properties as soon as they become available. We offer to go that extra mile, and if you are particularly interested in a location where we currently do not have any suitable properties, we are always happy to mailshot that area on your behalf. With more experience of the local market than the vast majority of our competitors, we can provide advice over a wide range of property issues.
Lettings
Our lettings service is designed to provide landlords with a comprehensive and hassle-free service. We understand the importance of finding the right tenant for your property, and we take pride in our ability to match tenants with properties that meet their specific needs.
Mortgages
We also offer independent mortgage advice, ensuring that our customers receive the best possible deals on their mortgages. Our experienced advisors will guide you through the process, finding the most suitable mortgage option for your individual needs.
Property Search
With our extensive knowledge of the local market, we can help you find your dream home or investment property. Our website is always up to date with the latest properties, and our team of experts is always available to assist you in your search.
Why Choose Us?
At Staples & King Estate Agents, we are committed to providing the highest level of service, expertise, and knowledge to our customers. With our extensive experience, local knowledge, and commitment to excellence, you can be confident that you are in good hands.
Poor Customer Service and Unprofessionalism
Several reviewers expressed frustration and disappointment with the customer service provided by the estate agent. They described the staff as rude, unprofessional, and dismissive, with some experiencing difficulty in getting feedback or responses to their queries. Some reviewers also mentioned that the agents were more concerned with making a sale than understanding the needs of their clients.
Issues with Property Viewings and Availability
Some reviewers had issues with booking viewings and were told that properties were unavailable despite being advertised as available. Others mentioned that the agents would ask for details via email but then make excuses to not give them the property.
Broken Agreements and Unreliability
A few reviewers reported that the estate agent broke agreements or failed to follow through on their commitments. One reviewer mentioned that the agent asked for money after a viewing but then started looking for reasons not to give them the house. Another reviewer was told that the viewing was cancelled due to Covid-19, but the homeowner was not aware of the viewing in the first place.
Positive Experiences
On the other hand, some reviewers had positive experiences with the estate agent, praising staff members such as Richard, David, and Clare for their honesty, hard work, and proactive approach. These reviewers appreciated the excellent service and would recommend the agent to others.
