Reliable Delivery Solutions, Anytime, Anywhere
About Us
Wey Group International Ltd boasts a rich history of over four decades serving both large corporations and individuals with seamless and reliable courier and delivery services. Founded in 1982, we have consistently adapted to meet the evolving needs of our customers, expanding our services to meet every conceivable logistics challenge.
Our Services
Our diverse range of services caters to every imaginable logistical need, including:
International Deliveries
- Flexible and secure international services to send parcels worldwide.
- Options to suit every budget, from Economy to Express and On-board.
UK Overnight Deliveries
- Secure and reliable overnight deliveries across the UK and Ireland.
- Timed delivery options ensure your parcels arrive exactly when needed.
Sameday Deliveries
- Urgent same day courier services with vehicles of all sizes, catering to any shipment size or location.
- Local, national, and international same day deliveries are all seamlessly handled.
Warehousing & Storage
- Tailor-made warehousing and storage solutions to meet your specific needs.
- Receive freight on your behalf from the UK or Overseas, store goods until needed, and easily retrieve or dispatch them anywhere.
We understand the importance of efficient and reliable deliveries, and our team goes above and beyond to ensure your complete satisfaction. We offer:
- Competitive pricing and transparent quotes.
- Responsive customer service and dedicated account managers.
- Tracking and updates every step of the way.
- Extensive experience handling all types of goods.
Choose Wey Group International Ltd for
- Unparalleled experience and expertise in logistics.
- Wide range of services to meet your specific needs.
- Reliable and timely deliveries every time.
- Competitive pricing and transparent communication.
- Dedicated customer support and personalized service.
Poor Customer Service: A Common Theme
The reviews for this courier service are overwhelmingly negative, with many customers expressing frustration and disappointment with their experiences. Incompetence, poor communication, and broken promises are highlighted as major issues.
Delivery Issues
Several customers have reported delayed or failed deliveries, with some packages taking weeks to appear on tracking systems. Others have experienced incorrect or missing packages, with no clear resolution or communication from the company.
Unhelpful Customer Service
Many reviewers have reported difficulties in contacting the company, with long wait times, unhelpful representatives, and a lack of follow-up on their issues. Some have even reported being hung up on or ignored.
Lack of Transparency
Customers are often left in the dark about the status of their packages, with unclear communication and broken promises. This lack of transparency has led to significant frustration and mistrust.
Disappointing Experience
One reviewer had a positive experience with the company, noting that they responded well to COVID-19 pressures and limitations. However, this was not the norm in the majority of reviews.