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At Oakwood Kitchens, we are one of the UK's leading kitchen specialists, with a long-established reputation for delivering exceptional quality and excellence in the design, manufacture, and installation of high-quality kitchens. Since 1983, our team of experts has been committed to providing an unparalleled level of service, working closely with our clients to bring their kitchen design dreams to life. With a wealth of experience in full project management, from concept design to completed installation, we pride ourselves on our attention to detail and dedication to delivering the highest standards of personal service.
Our Factory
Located in the picturesque surroundings of West Yorkshire, our purpose-built factory is designed to fully integrate our design, production, and logistic services from one convenient location, close to major motorway networks. This allows us to produce our products to the highest build quality, using quality components and construction techniques. We control every stage of the manufacturing process, from initial design to delivery, ensuring that every kitchen we produce is treated as a bespoke creation, regardless of size or range. Our factory's ideal location enables us to minimize lead times, typically 2-3 weeks from point of order, and allows us to rectify any problems in a swift and proper manner.
Design and Manufacturing
At Oakwood Kitchens, we understand that the kitchen is at the heart of every home. Our experienced design team combines the latest CAD technologies with a deep understanding of kitchen trends and space planning to create realistic visual representations that maximize use of available space and provide the best possible representation of reality. We believe that every client is unique, and our designs are tailored to meet exacting specifications and requirements. We offer a range of kitchen solutions to suit every budget requirement, from affordable, mid-range options to bespoke, high-end creations.
Our Ranges
We offer a diverse selection of kitchens, from traditional to contemporary and handleless designs. From our Contemporary Range, showcasing sleek and modern styles, to our Traditional Range, featuring classic and timeless designs, and our Handleless Range, highlighting minimalist and stylish designs, we have a solution to suit every taste and style. Each range is designed to meet the needs of our clients, ensuring that every kitchen is a true reflection of our commitment to quality, craftsmanship, and excellence.
Quality and Environmental Policies
At Oakwood Kitchens, we are dedicated to upholding the highest levels of quality control and environmental responsibility. We are certified to ISO 9001 for quality and ISO 14001 for environmental procedures. Our commitment to quality and environmental sustainability is evident throughout every stage of our manufacturing process, ensuring that our products meet the highest standards of quality and excellence.
Initial Impressions
At first glance, the reviews for Oakwood seem to be mixed, with a 2-star and a 1-star review, while the 5-star review stands out as a glowing endorsement.
Disappointment and Conflict
Both the 2-star and the 1-star reviews express frustration with the service received from Oakwood. Alan Brown describes the boss as showing contempt to all employees and being stuck in the Victorian era, implying a poor work environment. Paul Wilkins had a poor experience when trying to order a kitchen, with multiple follow-ups and promises of a quote that ultimately failed to materialize. The review highlights issues with communication, including incorrect information and lack of response.
Exceptional Service
On the other hand, Clare Durrant's 5-star review provides a positive contrast. She specifically praises the quality of the kitchen, which has held up well over nearly four years, and mentions a kind and helpful response from Simon Turner, who provided replacements for a faulty part free of charge.
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