Trust us to keep your business connected
At Northern Telecom, we pride ourselves on our heritage of over 25 years of providing excellent service and great value telecoms across the UK. With our extensive expertise in telecoms and IT, we're just as comfortable working with Government organisations and large businesses as we are supporting small and growing businesses. We believe that "good old fashioned customer service" isn't old fashioned at all. That's why if you call us, you'll get through to one of our friendly Yorkshire-based team who will do their very best to help you.
Our Values
We're a team that values clarity, integrity, and honesty in everything we do. We're a Yorkshire-based company that prides itself on being thrifty and passing on savings to our customers. On average, our fixed line customers save up to 50% compared with BT. We offer great value deals on business mobiles, broadband, leased lines, VOIP and SIP, and hosted or on-premise phone systems. Our dedication to value is unwavering, and we promise to always be transparent in everything we do.
Our Services
At Northern Telecom, we offer a wide range of services designed to meet the needs of businesses of all sizes. Our services include:
- Broadband: Superfast broadband is available to more and more areas in the UK. Talk to us to find out how we can help.
- Hosted Phone Systems: Fully-featured, cloud-based phone systems that are easy to use and maintain.
- Fixed Lines: Reliable, fast business grade fixed lines and ISDN solutions.
- VOIP & SIP: Resilient, reliable VOIP and SIP solutions that are easy to integrate with your existing systems.
- Mobile: Pay-as-you-go or contract mobile plans that offer great value and flexibility.
- Mobile Fleets: Managed mobile fleets that keep your business mobile.
- Cloud Services: Cloud-based services that power your business, including cloud hosting, disaster recovery, and more.
- PCI Compliance: Expert help with PCI compliance to ensure your business meets the latest security standards.
Why Choose Us?
At Northern Telecom, we're a team of experts who care about the service you receive. We're committed to providing exceptional customer service, and our friendly Yorkshire-based team will always treat you with respect. We're proud of our heritage and our commitment to value, and we're confident that we can help your business thrive.
Get in Touch
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Overview of Northern Telecom Reviews
Positive Experiences
Reviews from Waterfalls Bathrooms, Star Cars, and Michael Roberts highlight the excellent service and experience provided by Northern Telecom. They praise the helpfulness of staff members, such as Lewis, Darren, and Peter, and appreciate the guidance they received throughout the process.
Negative Experiences
On the other hand, several reviewers express disappointment and frustration with Northern Telecom. Common issues mentioned include hidden charges, poor communication, and untrustworthy practices. Jodey Fletcher, Masood Akhtar, Wharfside Supplies, and Gemma Jones share their negative experiences, citing instances of unexpected bills, failed contract changes, and unreliable broadband services.
Common Themes
Staff Performance: Some reviewers praise the helpfulness of specific staff members, while others criticize the lack of communication and untrustworthiness of certain staff.
Account Management: Several reviewers express frustration with account management, including hidden charges, failed contract changes, and unexpected bills.
Quality of Service: Some reviewers experience poor broadband service, including constant cut-outs and unreliable landlines.
