Carefully selected for you to enjoy. Jewellery you can trust.
A Legacy of Quality & Customer Service
Robertson & Watt Jewellers, proudly standing in the heart of Dundee for over 180 years, boasts a rich heritage of exceptional customer service and exquisite craftsmanship. Founded in 1841, we are one of Scotland's oldest family jewellers, offering a unique blend of tradition and contemporary style.
Generations of Expertise
Our dedicated team, led by Ingrid and Graham, continues the tradition established by generations before them. We take immense pride in understanding your individual needs and crafting a tailored experience for every customer.
Expert Services at your fingertips
Robertson & Watt offers a comprehensive range of services to ensure your complete satisfaction. Our skilled technicians can:
- Valuations & Appraisals: Receive expert assessments of your precious jewelry and watches.
- Jewelry Repairs: Restore your beloved pieces to their former glory.
- Pearl Restringing: Breathe new life into your cherished pearls with meticulous restringing.
- Watch Repairs: Get your timepieces professionally repaired and calibrated.
A Diverse Collection for Every Occasion
Our showroom showcases a dazzling array of jewelry and watches, meticulously chosen to offer:
- Classic & Contemporary Jewellery: Explore a captivating selection of diamonds, gold, silver, and other precious stones.
- Timeless Watches: Discover elegant and functional watches from renowned brands like Citizen, Bering, Rotary, and Lorus.
- Giftware & Fashion Accessories: Find the perfect gift or treat for yourself.
A Commitment to Sustainability & Ethical Sourcing
Robertson & Watt prioritizes sustainable practices and ethical sourcing. We only work with reputable suppliers who adhere to strict ethical standards, ensuring the highest quality and peace of mind for our customers.
Join us on this journey of timeless style and exceptional service. Allow Robertson & Watt to be your trusted partner in celebrating life's precious moments.Overview of Customer Experiences
The reviews highlight a mix of positive and negative experiences with a family-run jewelry business. While some customers praise the friendly and knowledgeable staff, others express disappointment with the quality of repairs and the store's refund policy.
Positive Experiences
- Friendly and polite staff
- Wide range of jewelry options
- Helpful and knowledgeable staff
- Efficient service
- High-quality products
- Willingness to help with repairs and offer solutions
Negative Experiences
- Poor quality repairs
- Rude and arrogant staff behavior
- No refund policy
- Confrontational staff when requesting refunds
- Low-quality products
