Empowering Businesses, Enriching Lives
At Prolet, we're passionate about providing exceptional property services to tenants, students, and landlords in Norwich and Norfolk. With a wealth of experience and local knowledge, our friendly letting agent team is dedicated to helping you find the perfect place to call home.
Our Story
Founded in 1993, we're an established part of the local community, situated in the heart of the beautiful, historic, and vibrant city of Norwich. As a celebrated independent business, we combine specialist letting expertise with top-notch, industry-approved customer service. Our sole focus is on the residential rental market, allowing us to concentrate on what we do best - providing unparalleled service to our customers.
Our Services
We offer a range of services designed to meet the needs of tenants, students, and landlords. From student pads in Norwich to family houses in the countryside, we have an extensive portfolio of properties to rent in Norwich and Norfolk. Our services include:
- Full Property Management: Our experienced team will take care of everything, from finding the perfect tenant to managing the day-to-day tasks associated with renting a property.
- Let Only Services: We'll help you find the ideal tenant for your property, and handle all the necessary paperwork and preparations.
- Help and Advice: Our friendly team is always on hand to provide guidance and support to tenants, students, and landlords.
Our Team
Our ethos is about balancing the needs of property owners and tenants. We understand that renting a property can be a daunting experience, which is why our team is dedicated to providing a tailored and personal service to all our customers. Meet our team, and discover how we can help you achieve your property goals.
What Our Customers Say
But don't just take our word for it! Our customers rave about our services, and we're proud to share some of their testimonials with you. From residential tenants to students and landlords, our customers appreciate our friendly, helpful, and professional approach.
Overview of Prolet Reviews
Positive Experiences
- Many reviewers praised Prolet's professional, friendly, and efficient service.
- Tenants appreciated the quick response to maintenance issues and helpful staff.
- Landlords were satisfied with the management of their properties, including timely payments and good advice.
- Some reviewers highly recommended Prolet to students and professionals alike.
Negative Experiences
- A few reviewers had poor experiences with Prolet, citing rudeness, lies, and lack of care.
- Some mentioned issues with specific staff members, such as Gemma, Katrina, and Jonathan.
- One reviewer was frustrated with a cancelled viewing, while another felt that Prolet was not transparent.
- A few reviewers criticized Prolet's customer service, citing poor response times and unhelpful staff.
