Empowering Businesses, Enriching Lives
At A3 Cars - Guildford's Premier Taxi Service, we take pride in providing a reliable, friendly, and professional taxi service to our customers in Guildford, Surrey, and surrounding areas. Our team of experienced drivers and staff work tirelessly to ensure that our customers receive a top-notch service that meets their transportation needs.
Our Services
We offer a wide range of services to cater to the diverse needs of our customers. Our services include airport transfers, business transfers, executive service, wheelchair access, and multi-seater services. Whether you need a ride to the airport, a corporate event, or a night out with friends, we have got you covered. Our fleet of vehicles is fully licensed and regularly maintained to ensure your safety and comfort.
Our Commitment to Excellence
At A3 Cars, we are committed to providing a reliable 24-hour taxi service on an advanced booking basis. Our vehicles and drivers undergo an enhanced safety check, and we are fully licensed by the Guildford Borough Council. Our team is dedicated to providing a professional, friendly, and reliable service that meets the highest standards of quality.
Our Values
At A3 Cars, we value our customers and strive to provide a personalized service that meets their unique needs. We believe in being reliable, efficient, and courteous, and we strive to build long-term relationships with our customers. Our team is dedicated to providing a safe, comfortable, and enjoyable ride to our customers.
Reliability and Punctuality Issues
Many reviewers have expressed frustration with the company's reliability and punctuality. Some have reported instances of no-shows, drivers arriving late, or being left stranded at the airport. A few reviewers have even mentioned having to book alternative transportation due to the company's failure to arrive on time.
Driver Quality and Behavior
Several reviewers have complained about the quality of drivers, citing instances of poor driving skills, unprofessional behavior, and a lack of personal hygiene. One reviewer reported being asked to pay by cash when they had specifically requested a card payment, while another reviewer had a driver who fell asleep at the wheel.
Vehicle Condition and Cleanliness
Some reviewers have reported issues with the condition and cleanliness of the vehicles. One reviewer mentioned a car that was not big enough for their luggage, while another reported a car with no air conditioning and condensation dripping down the windows.
Billing and Payment Issues
A few reviewers have reported issues with billing and payment, including being asked to pay extra for services that were not agreed upon beforehand.
Positive Experiences
On the other hand, many reviewers have reported positive experiences with the company, citing punctual and reliable service, courteous and professional drivers, and comfortable and clean vehicles. A few reviewers have even mentioned that they have used the company multiple times without issue.
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