Applecross Nursing Home is a family-run care home situated in the picturesque semi-rural district of Hurlet, on the border of East Renfrewshire and Glasgow. Established in 1997, our Care Home has been providing expert care for elderly residents and younger people with physical disabilities and other illnesses that require short-term or long-term nursing support. We are dedicated to treating residents with respect, kindness, and dignity while protecting their human rights and promoting their independence in a positive and happy environment.
Location and Facilities
Our Care Home is located near the town of Barrhead and conveniently situated just a few miles from Silverburn Shopping Centre. Set in extensive, pretty gardens, Applecross provides residential nursing care in a friendly, caring, and professional environment. Our facilities include a purpose-built Nursing Home with a high standard of decor and modern furnishings, providing a comfortable and homely atmosphere.
Care and Support
At Applecross Nursing Home, we understand that each individual is unique, and we recognise the unique needs of each person. Our highly trained and professional, caring staff aim to meet the needs of each person through a carefully designed and individualised care plan. We provide first-class 24-hour specialist clinical care and support in a stimulating environment for elderly residents and people with physical disabilities. Our team of dedicated staff focuses on the individual needs of residents, providing professional and respectful care with a sense of fun while maintaining exceptional standards.
Tailored Care Plans
We create tailored care plans for each resident based on a thorough assessment. Our multi-disciplinary team works in conjunction with residents, their families, local GPs and community agencies to ensure the best possible package of care and support is available to every resident. We regularly review our care plans to identify any changing needs and ensure that a consistent and appropriate level of care is provided at all times.
Promoting Independence
At Applecross Nursing Home, we aim to promote independence in a positive and happy environment. We encourage residents to express choice, and their preferences and personal tastes are respected. We maintain the individuality of our residents as if they were in their own home, and daily routines and interests are maintained. We respect likes, dislikes, personal possessions and choice of clothing, and the privacy and dignity of the residents is maintained at all times.
Social Life, Cuisine, and Decor
We provide a wide variety of social and therapeutic events for our residents to take part in, promoting social interaction and a sense of community. Our first-class catering team produces nutritious and varied menus, using locally sourced ingredients where possible, providing the finest choices in cuisine. We encourage our residents to decorate their rooms to suit their personality, making every single resident feel at home.
Professional Care
Our residents have access to a wide range of clinical expertise, including nursing staff who provide highly professional and excellent healthcare. The support workers are considerate, compassionate, supportive, and professional. The laundry service is very good, and the standard of cleanliness is excellent. The Manager is highly professional and always makes himself available to address any concerns or queries about our residents.
At Applecross Nursing Home, we are committed to providing the best care and service that we can. We take a person-centred approach to care, recognising the individual strengths and abilities of each resident. Our aim is to maintain the individuality of our residents as if he/she were in his/her own home and able to manage for him/herself.
Quality of Care
The quality of care at Applecross Nursing Home is a mixed bag. While some reviewers praised the staff for being caring and attentive, others criticized the home for neglecting residents during the COVID-19 pandemic, resulting in the death of one resident. There were also concerns about the home's willingness to prioritize profits over staff and patient care.
Staffing
Staffing at Applecross has been an issue, with some reviewers reporting that the home was often short-staffed, leading to inadequate care. Additionally, there were concerns about the home's tendency to prioritize younger, more profitable residents over older ones.
Facilities
The home's facilities have also been criticized. Some reviewers reported that the rooms were small and the equipment was outdated. The home's dining room was even closed down during the pandemic and replaced with a smaller one.
Reviews
Some reviewers had positive experiences at Applecross, praising the staff for being caring and supportive. However, others reported poor experiences, including neglect, mistreatment, and a lack of adequate care. One reviewer even reported that their father died of malnutrition and dehydration during the pandemic.
Charges
Some reviewers were charged exorbitant fees for their loved ones' care, with one reviewer reporting that they received a bill six months after their mother's death.
Workplace Culture
As a former employee, one reviewer criticized the home's management for prioritizing profits over staff and patient care. This led to poor working conditions, inadequate equipment, and a lack of respect for residents.
Conclusion
Overall, Applecross Nursing Home has received a mixed bag of reviews. While some reviewers praised the home and its staff, others reported poor experiences. It is essential for potential residents and families to thoroughly research the home and its reputation to ensure that it meets their needs and provides adequate care.