Expert service, every time, because moving home is a big deal!
At ONE Estate Agents, we pride ourselves on being an independent family-run estate agent specialising in residential sales and lettings, with a strong presence in East Anglia. Our 'ONE' brand has helped thousands of buyers, sellers, and tenants successfully move home since 2007.
Our Services
We understand that buying or selling a property can be one of the most significant events in your life. That's why we promise to make everything less stressful. Our expert knowledge of the local market, combined with our dedicated customer service, sets us apart from other estate agents. We offer three unique service packages to cater to your needs:
One Online: Our transparent fee structure could save you thousands on traditional estate agency fees. This package is perfect for those who want to take control of their property sale.
One Exclusive: With our fixed fee pricing policy, there's nothing to pay upfront. This service offers ultimate customer care, with accompanied viewings and key handover as standard.
One Hybrid: This package combines the benefits of our online style fee with the added convenience of accompanied viewings. You'll pay a small fee only upon successful completion of a sale.
Residential Lettings
As a landlord, you deserve outstanding service from your agent. At 'ONE LETS', our goal is to eliminate stress by tailor-making a package that suits your individual requirements and expectations. Our local expert knowledge, professional approach, and proactive marketing methods have contributed to our reliable, honest reputation and success in Norfolk & Suffolk.
Instant Valuation
Wondering how much your property is worth? Our FREE online instant valuation tool will give you an estimated value of your current home.
Testimonials
Don't just take our word for it! Our happy customers rave about our service, from our knowledgeable staff to our competitive pricing options. Read their testimonials to see why we're the go-to estate agents for those looking to buy, sell, or rent in East Anglia.
Estate Agent Reviews: A Mixed Bag
Positive Experiences
Some reviewers had a positive experience with the estate agent, praising their professionalism, communication, and efficiency in selling their property. These reviewers appreciated the agent's hard work and dedication to finding a buyer, often resulting in a quick sale.
Negative Experiences
On the other hand, several reviewers had a poor experience with the estate agent. Common complaints included a lack of professionalism, poor communication, and a perceived lack of effort in selling their property. Some reviewers reported feeling ignored or mistreated, and a few even claimed to have lost money due to the agent's incompetence.
Common Issues
Several reviewers mentioned issues with the agent's responsiveness, including unreturned calls and a general lack of communication. Others reported feeling misled or deceived by the agent, either about the property or the sale process itself.
Unique Complaints
A few reviewers had unique complaints, such as an issue with the agent's vehicle registration plates or a perceived lack of transparency about the sale process.
