Creating the perfect choice for displaying your artwork
At Frametec, we are a team of dedicated professionals who have been providing bespoke picture framing and display services to the people of Birmingham since 1988. Our store is situated in the charming village of Harborne, just off the High Street, behind Waitrose. We offer free, unbiased advice to help you choose the perfect frame for your artwork, taking into account your taste, decor, and the requirements of the piece.
Our Expertise
With hundreds of different types and styles of mouldings to choose from, you're sure to find a frame that complements your artwork perfectly. Our experienced team is happy to guide you through the options and ideas, providing suggestions on colour, material, style of frame, and border to ease any uncertainty. The final decision, however, is always yours, and we will always ask for your approval before providing a final quotation.
Personal Touch
At Frametec, we understand the importance of photos, pictures, and keepsakes to our customers. That's why we strive to provide a truly personal and bespoke framing service. We take the time to listen to your ideas and share your vision, ensuring that your final product exceeds your expectations.
High-Quality Service
Our commitment to quality is unparalleled. We use only the finest materials and techniques to ensure that your artwork is preserved for life. Our acid-free materials and envelopes protect your artwork from stains and damage, while our Ultra Violet glass filters prevent harmful UV rays from causing fading or staining.
Lifetime Guarantee
We're so confident in our work that we offer a lifetime warranty on all our framing services. If you're not entirely satisfied with your final product, we'll work with you to rectify the issue without quibble or cost to you.
Our Commitment to Excellence
We're proud to have built a reputation for excellence, with a loyal customer base that spans decades. We're committed to exceeding your expectations, from the initial consultation to the final delivery of your framed artwork.
Contact Us
To learn more about how Frametec can help you create the perfect display for your artwork, please visit us at our store in Harborne, Birmingham. Our friendly team is always happy to provide expert advice and guidance to ensure that your framed artwork is truly exceptional.
Poor Customer Service
Several reviewers have expressed their disappointment with the customer service provided by Frametec. They have described the owner as rude, dismissive, and uninterested in serving them. Some reviewers have mentioned that they were not greeted politely, and their questions were avoided or met with a dismissive attitude.
Overpriced Products
Many reviewers have complained about the high prices of Frametec's products and services. They have compared the prices to other framing shops and found them to be significantly higher. Some reviewers have mentioned that they were quoted exorbitant prices, and when they questioned the quotes, they were met with rudeness and a lack of professionalism.
Broken Promises and Scams
One reviewer has mentioned that they were promised a warranty, but when they tried to claim it, they were met with avoidance and excuses. Another reviewer mentioned that they were not informed about the completion of their order and had to call to enquire about it.
Unreliable and Unprofessional
Reviewers have mentioned that Frametec's owner is unreliable and unprofessional. They have described instances of him being distracted, stuffing his face with a sandwich, and not even greeting customers politely. Some reviewers have mentioned that they were made to feel like they were getting on the owner's nerves.
Positive Experiences
On the other hand, a few reviewers have had positive experiences with Frametec. They have described the owner as friendly, helpful, and professional. They have praised the quality of the workmanship and the quick turnaround time.
