Get Back on the Road with Confidence
At Coombe Accident Repair Services, we pride ourselves on being a trusted and industry-recognised vehicle repair centre, serving customers across Surrey and South London. Our commitment to quality workmanship, cutting-edge technology, and excellent customer service has earned us a reputation as a go-to destination for accident repairs, bodywork repairs, and other vehicle services.
Our Story
Established in 1970, our independent bodyshop, formerly known as Coombe Coachworks, has been specialising in crash repairs and damage to bodywork for over 40 years. Our team of highly skilled and qualified technicians, manufacturer-trained and qualified to ATA or NVQ standard, use state-of-the-art technology and techniques to restore your car to its pre-accident condition, or better. We are proud to be trusted and approved by major insurance companies and leading manufacturers.
Our Services
We understand that being without your car, for any length of time, is a real inconvenience. That's why we offer a comprehensive range of services designed to get you back on the road as quickly and efficiently as possible. Our services include:
- Accident repairs
- Insurance repairs
- Light-commercial vehicle repairs
- Body and wheel alignment
- Aluminium and steel repair
- Total loss valuations
- Total loss second opinion
- Additional services such as end of lease, vehicle customisation, electrical faults, air-con maintenance, servicing, and MOT, minor repairs, and more
Why Customers Choose Us
Our customers choose us because we understand the importance of minimising disruption to their daily lives. We make every effort to ensure that our customers receive a first-class customer experience, from the initial estimate to the final handover of the repaired vehicle. Our commitment to quality, professionalism, and customer satisfaction has earned us a loyal customer base, and we're proud to be a trusted partner for many leading insurance companies and manufacturers.
Getting Started
If you've been involved in an accident, or need repairs to your vehicle, get in touch with us today. Our dedicated customer service team will guide you through the process, from initial estimate to completion, ensuring that you're kept informed and updated every step of the way.
Quality of Repair
The majority of reviewers have had a positive experience with Coombe Coachwork, praising the quality of the repair work and the professionalism of the staff. Several reviewers have mentioned that their cars were repaired to a high standard, with one reviewer stating that their car "looked fantastic" after the work was completed. Another reviewer noted that the team on the desk were "very helpful" and the workshop guys were "superhero's".
Reception and Customer Service
Some reviewers have reported poor customer service, with one reviewer stating that the team member they dealt with was "rude and obnoxious". Another reviewer reported that they were treated poorly and accused of stealing their own number plates. However, several reviewers have praised the reception staff, with one reviewer noting that the lady on reception was "lovely and really helpful".
Communication and Transparency
One reviewer reported that they were not kept informed about the progress of the repair, with parts taking longer than expected to arrive. Another reviewer noted that their car was parked in a way that caused damage to another car when they went to collect it. However, several reviewers have reported that they were kept informed and updated about the repair process.
Avoid Coombe Coachwork
Two reviewers have strongly advised against using Coombe Coachwork due to their poor experience. One reviewer stated that they would "avoid this company completely", while another reviewer said that they would "not recommend using them at all".
