Business Details
43 Years
experience
Trusted Insulation Services in Tunbridge Wells
Established in 1983, Puffin Insulation is a specialist Rockwool Ltd Approved Installer with over four decades of expertise in cavity wall and loft insulation. We have insulated thousands of homes across Kent, Sussex, and Surrey, delivering energy savings and comfort improvements using high-performance Rockwool materials. Our team prioritises compliance with building standards, ensuring proper ventilation and pipework insulation to prevent condensation and freezing.Accredited by the British Board of Agrement and Cavity Insulation Guarantee Agency, we offer a 25-year installation guarantee and focus on complex projects often declined by larger firms. By working directly with homeowners and small builders, we maintain control over quality, using only premium materials and avoiding the pitfalls of grant-funded schemes that prioritise speed over craftsmanship.
Services
Loft Insulation
Cavity Wall Insulation
Domestic Pipe Insulation
Loft Hatch Installations
Loft Clearance Services
Loft Boarding
Details
- Year established: 1983
Highlights and features
- We have over 40 years of specialist experience in insulation installations
- Our team are Rockwool Ltd Approved Installers with exclusive expertise
- We handle complex projects declined by larger grant-funded companies
- 25-year installation guarantee backed by industry-accredited bodies
- Direct customer service with surveyors, fitters, and materials under our control
Associations and certifications
- Rockwool Ltd
- British Board of Agrement
- Cavity Insulation Guarantee Agency (CIGA)
What people say
Effortless process
Great job
No unnecessary work
Polite and efficient
Noticeable difference
Services
Loft Insulation
We install high-density Rockwool insulation between ceiling joists to prevent heat loss through loft spaces. Our service includes assessing existing insulation, topping up to current recommended depths, and insulating pipework to prevent freezing. This reduces energy bills by up to 250 annually while maintaining ventilation standards to prevent condensation issues.
Cavity Wall Insulation
Using Rockwool mineral wool, we fill wall cavities to reduce heat transfer and lower heating bills by up to 33%. Our process involves drilling discreet holes, injecting insulation material, and restoring mortar joints. This method improves thermal efficiency without compromising structural integrity or weatherproofing performance.
Domestic Pipe Insulation
We insulate exposed pipework in loft spaces to prevent freezing and heat loss. This service ensures compliance with building regulations while protecting against pipe bursts and maintaining consistent water temperatures. We integrate this with loft insulation projects for comprehensive thermal protection.
Loft Clearance Services
We remove debris and prepare loft spaces for insulation installation. This includes clearing stored items, old insulation materials, and rubble to create a clean working environment. Our team ensures safe disposal of waste materials while preparing the area for optimal insulation performance.
Loft Boarding
We install durable boarding over insulated loft spaces to create usable storage areas. This service maintains thermal efficiency while providing safe access and storage solutions. We use high-quality materials that distribute weight evenly without compressing insulation below.
Questions
What areas do you cover?
We operate across Kent, Sussex, and Surrey, providing insulation services to both urban and rural properties in the South East region.
Do you offer free quotes?
Yes, we provide free, no-obligation quotes for all our insulation services, with surveys typically arranged within a few days of contact.
Why choose Puffin over grant-funded installers?
We avoid grant schemes to maintain quality control, using only premium Rockwool materials and experienced teams who prioritise proper installation over rushed jobs.
How long does cavity wall insulation last?
Our Rockwool installations come with a 25-year guarantee and are designed to last the lifetime of the building without degradation.
Can existing insulation be topped up?
Yes, we assess current insulation levels and recommend topping up to meet modern standards, even if your property already has some insulation installed.
Is Rockwool better than other materials?
Rockwool's superior density, fire resistance, and moisture management make it our preferred choice, outperforming alternatives like polystyrene or glass fibre.
