Simplifying Global Logistics, Delivering Excellence
Our Vision
Transvalair exists to empower international trade through reliable, comprehensive, and personalized freight forwarding and global logistics solutions. We are dedicated to providing businesses with seamless and efficient supply chain management, ensuring cargo safety, efficiency, and on-time delivery.
Who We Are
Founded with over 15 years of experience, Transvalair boasts a team of industry experts specializing in air, sea, road, and courier freight forwarding. We operate from strategically positioned hubs in Gatwick, Felixstowe, Dubai, and Johor Bahru, ensuring efficient and timely delivery across the world.
Air Freight
- Door-to-door deliveries across continents
- Specialized handling of diverse cargo types
- Competitive rates and tailored solutions
Sea Freight
- Comprehensive ocean solutions for both import and exports
- Competitive rates and reliable vessel scheduling
- Global network of reliable partners
Road Freight
- Efficient land transport of goods within the UK and Europe
- Cost-effective and reliable delivery options
- Dedicated team of experienced drivers
Courier
- Door-to-door delivery of documents and small parcels
- Secure and reliable transportation options
- Competitive rates and efficient tracking
Additional Services
- Warehousing and storage
- Packing and documentation handling
- Import handling and customs clearance
What Sets Us Apart
- Global Network: Access to a vast network of partners ensures competitive rates and efficient routing options.
- Expertise: Decades of experience and dedicated team ensure comprehensive knowledge and personalized solutions.
- Transparency: Clear communication and cost breakdowns provide peace of mind.
- Customer-Focused: Customized solutions and dedicated account management prioritize your needs.
Company Reputation
Reviews from various customers indicate a mixed experience with Transvalair's services, with some customers having positive interactions and others experiencing negative outcomes.
Professionalism and Work Environment
Some employees have spoken positively about the company culture, stating that it is a great place to work and that colleagues are professional and helpful. One reviewer mentioned that a specific team leader, Lewis, went above and beyond to help them adjust to the work environment.
Delivery and Customer Service
However, several customers have reported issues with delivery, including damaged goods, rude drivers, and poor communication. One reviewer had to organize a solution themselves to exchange a damaged table, as the driver was uncooperative and unhelpful. Another customer had to wait for 30 weeks to receive their sofas, and the delivery company was difficult to work with.
Ownership and Responsibility
Some customers have expressed frustration with the company's approach, feeling that they are not taking responsibility for their actions or being accommodating to customer needs. One reviewer mentioned that the company would not deliver to their farm because the driver had a new lorry and would only deliver roadside, while another reviewer's friend had a smooth delivery experience with DFS, a different furniture retailer.