Experience Excellence in Dentistry
At Arundell Vets, we're a passionate and dedicated veterinary practice based in Doncaster. With a strong commitment to providing compassionate care to the pets and people of Doncaster, we've been delivering high-quality veterinary services since 2006. Our team of friendly and familiar faces is dedicated to offering a personal touch to every pet and owner who walks through our doors.
Our Story
From humble beginnings in a converted part of our home in Toll Bar, we've grown to become a thriving veterinary practice with three sites: Toll Bar Surgery, Kirk Sandall Surgery, and our original site on Bennetthorpe in the centre of Doncaster. We're proud to have joined the VetPartners family in 2018, which has enabled us to expand our services and improve our facilities. Despite our growth, we've retained our family flavour, with Stephen and Natalie Arundell at the helm as clinical director and practice manager respectively.
Our Services
We're a community-led, family-focused veterinary clinic serving the pets and people of Doncaster. Our services include:
- Consultations and vaccinations
- Surgery, including laparoscopic surgery
- Diagnostic testing and imaging
- Hospitalisation for 24 hours a day
- Nurse clinics for fast, affordable assistance with minor issues
- Pet health plans to help you budget for your pet's care
We're also proud to be the official practice in Doncaster working with the local Cats Protection, and we're dedicated to supporting our local community.
Why Choose Us
At Arundell Vets, we're committed to providing a compassionate, personalised service to every pet and owner who walks through our doors. Our team of experienced vets, nurses, and receptionists are passionate about caring for the pets and people of Doncaster. We're dedicated to providing a high standard of care, using the latest technology and techniques to ensure your pet receives the best possible treatment.
Get in Touch
Whether you're a new pet owner or an existing client, we'd love to welcome you into the Arundell family! Contact us today to find out more about our services and to book an appointment.
Caring and Understanding Staff
Some reviewers praised the caring and understanding staff at the veterinary practice, with one reviewer stating that they "cannot fault Steven and all the staff" who were "always caring and understanding in an awful time". Another reviewer thanked the team for their kind and caring words during a difficult time.
Negative Experiences
However, several reviewers had negative experiences with the practice. One reviewer described their experience as "dreadful" and felt that the vet did not care for their rat and was unhelpful. Another reviewer had a traumatic experience when their dog was put to sleep, citing poor communication and a lack of empathy from the vet.
Communication Issues
Several reviewers mentioned issues with communication, including language barriers and misunderstandings. One reviewer was upset that they were not allowed to be present during their cat's surgery and felt that the vet was only interested in making money.
Problems with Treatment
Some reviewers were unhappy with the treatment their pets received, including misdiagnosis and ineffective treatment. One reviewer felt that their pets could have been saved if they had received better care.
Staff Attitudes
Some reviewers felt that the staff were uncaring and only interested in making money. One reviewer described the experience as "heartbreaking" and felt that the vet was "just doing a job" rather than truly caring for their pet.
Waiting Times
Several reviewers mentioned long waiting times, including one reviewer who was made to wait 40 minutes in a busy waiting room with a sick dog.
