Digitise Customs Clearance. Elevate Your Freight Management.
Unsworth is a leading provider of supply chain solutions, offering a comprehensive range of services tailored to meet the unique needs of businesses worldwide. Our mission is to help our clients navigate the complexities of modern logistics by providing innovative, reliable, and efficient solutions that enable them to focus on their core operations. With a rich heritage spanning over four decades, Unsworth has built an established global network encompassing over 1,000 origins and destinations, providing unparalleled expertise and reach in the freight forwarding industry.
Freight Management Services
At Unsworth, we offer a variety of freight management services designed to provide our clients with seamless and transparent shipping experiences.
- *FCL Shipping*: Our full load sea freight solution is perfect for businesses engaging in regular, bulk shipments. We tailor our import and export services to match your scale, transit time, and budget requirements.
- *LCL Shipping*: Our extensive experience in consolidating multiple less-than container load shipments enables us to create a full load, delivering high-quality, reliable, and secure transport solutions.
- *Air Freight*: With a robust air transportation option, we provide a reliable and transparent service, ensuring on-time delivery and efficient handling of your valuable goods.
- *Ground Transport*: Our road freight offers daily collections and departures for all types of products, ensuring efficient local delivery and seamless connectivity to our global services.
Supply Chain Solutions
Unsworth's customised supply chain services provide you with end-to-end visibility and control, enabling you to optimise and manage your supply chain network with ease.
- *PO Management*: Our platform offers vertical integration of shipping and purchasing processes, streamlining logistics and enabling superior inventory control and planning.
- *Supply Chain Visibility*: From the management of production to the fulfilment stage, we provide complete transparency and real-time insights into your entire supply chain.
- *Network Collaboration*: We simplify the management of multiple stakeholders by providing a centralised platform that encourages effective communication and cooperation.
- *API & Integration*: Leveraging industry-leading systems, our out-of-the-box integrations enable smooth data exchange, streamlining processes, and increasing efficiency.
Customs Brokerage & EU Customs Clearance
Unsworth's customs compliance team is dedicated to ensuring a smooth, efficient, and cost-effective customs experience. We simplify customs declarations, entries, and processes for your business, ensuring regulatory compliance and the seamless continuation of your operations post-Covid-19.
With a focus on sustainability, Unsworth is proud to offer our clean cargo initiative, helping you drive towards a greener supply chain. Offering the Future of Supply Chains, Pathway Enterprise allows expand your visibility and control, enabling you to build a more efficient operating model.
Overview of Reviews
The reviews are overwhelmingly negative, with 5 out of 7 reviewers giving a 1-star rating and expressing their dissatisfaction with the company's services.
Negative Experiences
Poor Customer Service
Multiple reviewers have reported poor customer service, including rudeness, unresponsiveness, and unprofessionalism from the company's staff. Some reviewers have also mentioned that the company's staff lack knowledge about shipping and customs.
Rip-off and Scam
Several reviewers have accused the company of being a rip-off and a scam, with some describing their experiences as "complete rip-off" and "worst shipping company ever dealt with".
Shipping Issues
Reviewers have reported a range of shipping issues, including delayed deliveries, incorrect calculations, and changing measurements. Some have also reported being asked to pay extra fees, such as detention and storage charges.
Lack of Transparency and Communication
Reviewers have criticized the company for its lack of transparency and communication, including not providing updates on shipment status and not responding to emails and calls.
Positive Experiences
Good Customer Service
Two reviewers have reported positive experiences with the company, praising its staff for being friendly and responsive. They have also mentioned that the company's prices are competitive and that they would highly recommend the company's services.
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