Your Safe and Convenient Journey is Our Priority
Bryants is a premium letting agent and estate agent covering London and Essex, offering a wide range of services to cater to all your property needs. Our team of experienced professionals work hard to understand exactly what our clients want, providing expert advice and tailored services that put the individual client first.
Our Services
At Bryants, we understand the importance of communication at every stage of the process. Our open and friendly attitude ensures that our clients receive the best possible service, making the process of buying, selling, or renting a property as stress-free as possible. We offer a range of premium services, including:
- Property Sales: Whether you're looking to buy or sell a property, our experienced team will guide you through the process, ensuring a smooth and stress-free transaction.
- Lettings: From finding the perfect tenant to managing your property, our lettings team will take care of everything, giving you peace of mind.
- Property Management: Our comprehensive property management services ensure that your property is well-maintained and profitable, allowing you to relax and enjoy the benefits of property ownership.
- Landlord Services: We offer a range of services specifically designed for landlords, including rent collection, property maintenance, and tenant management.
Our Experience
With years of experience in the property industry, our team has developed a deep understanding of the local market and a passion for delivering exceptional customer service. We pride ourselves on our ability to listen to our clients' needs, providing tailored solutions that meet their unique requirements.
Our Values
At Bryants, we believe in building long-term relationships with our clients, based on trust, integrity, and excellence. Our values are centered around providing exceptional customer service, being proactive and responsive to our clients' needs, and continuously improving our services to deliver the best possible experience.
Our Locations
We have offices in Beckton and Stratford, allowing us to cover a wide range of areas in London and Essex. Our local knowledge and expertise ensure that our clients receive the best possible service, whether they're buying, selling, or renting a property.
Dissatisfaction with Viewings and Communication
Multiple reviewers expressed frustration with the viewing process, stating that they were not informed of block viewings and were left waiting with multiple other groups. This led to wasted time and energy, with some reviewers feeling disrespected and unvalued.
Lack of Communication and Responsiveness
Several reviewers mentioned that they had difficulties getting in touch with the estate agents, with some stating that they were given the runaround and were unable to get a response to their queries. One reviewer mentioned that they were told that the person in charge was always "out of office" when they called.
Problems with Property Listings and Sales
Some reviewers reported issues with properties being relisted at higher prices, with one reviewer stating that they made an offer on a property only to have it relisted at a higher price without communication. Another reviewer reported finding a house in a flood-damaged state, with the agency hiding this information from them.
Praise for Certain Agents and Service
However, many reviewers had positive experiences with specific agents, such as Hasun Ashraf, Les Estall, and others, who were praised for their professionalism, responsiveness, and guidance throughout the property-buying process.
Efficient and Friendly Service
Multiple reviewers reported having a stress-free experience with the agency, citing the helpful and understanding staff, efficient service, and support throughout the process.
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