Start a better future today with our boiler cover plan
Who we are
Hassle Free Boilers is a trusted provider of boiler cover and maintenance services throughout the UK. Established in 2013, we've been keeping homes warm and efficient for over a decade. Our team of experienced engineers are committed to providing exceptional customer service and reliable boiler care.
Boiler Cover
- Comprehensive cover for all major boiler brands
- Plans starting from just 11.49 per month
- Flexible options to suit your needs
- Nationwide coverage by fully qualified engineers
Boiler Installations & Servicing
- Affordable installation of new boilers from leading brands
- Professional servicing and repairs to keep your boiler running efficiently
- Gas Safe-registered engineers ensure safety and compliance
Additional Services
- Landlord Gas Safety certificates
- Emergency boiler repairs
- Boiler efficiency upgrades
- Comprehensive property inspections
Why choose Hassle Free Boilers?
- Experience and Expertise: Over 10 years in the industry, serving thousands of happy customers.
- Competitive Prices: Affordable plans and upfront quotes with no hidden charges.
- Customer Focused: Committed to providing exceptional service, transparency, and clear communication.
- Nationwide Coverage: Our network of engineers reaches across the UK (excluding Northern Ireland).
- Value for Money: Invest in peace of mind and reliable heating with Hassle Free Boilers.
Our values
At Hassle Free Boilers, we believe in:
- Integrity: We operate with honesty and transparency, putting our customers' needs first.
- Excellence: We strive for high-quality service and reliable solutions.
- Accessibility: We make boiler cover and maintenance affordable and straightforward.
- Community: We are committed to serving our local communities and supporting our customers.
Hassle Free Boilers - A Troubling Experience
The majority of customers who have reviewed Hassle Free Boilers have had a negative experience with the company. Many customers have expressed frustration with the company's lack of customer service, difficulty in getting in touch with representatives, and failed to fulfill their contractual obligations.
Communication Issues
Several customers have mentioned that the company only communicates through email, making it difficult to resolve issues promptly. In some cases, customers have reported not receiving responses to their emails for days, leading to further frustration.
Contractual Issues
Many customers have reported issues with the company's contracts, including being tied into lengthy agreements with no clear way to exit. Some customers have also reported being charged for services they did not receive.
Poor Service
Several customers have experienced poor service, including having their boilers repaired or replaced, only to be left without heat or hot water. Some customers have even reported being left without heating or hot water for extended periods of time.
Limited Options
Some customers have reported not having a phone number to contact the company, making it difficult to seek assistance. In some cases, customers have reported being told that they must use email to communicate with the company.
Positive Feedback
Although rare, there is one positive review mentioning an excellent experience with Hassle Free Boilers, where the customer had their emergency boiler issue resolved quickly and efficiently.