At the Langham Hotel, we take pride in being a family-run hotel in the heart of Northampton, offering a warm and welcoming atmosphere to all our guests. With a rich history of over 37 years, we have established ourselves as a trusted destination for both business and leisure travelers alike.
Our Story
Our hotel is conveniently located in the town center, just a short walk from the mainline railway station and within easy access to the town's business and industrial estates. We are also close to theaters, cinemas, shopping centers, and other attractions, making us the perfect base for exploring Northampton.
Our Services
We offer a range of services to make your stay with us as comfortable and enjoyable as possible. Our hotel features a range of rooms, including family en-suite rooms, single en-suite rooms, double en-suite rooms, and twin en-suite rooms, all equipped with modern amenities such as flat-screen TVs, ironing facilities, and free Wi-Fi. We also provide a delicious full English breakfast, included in the price of your stay.
In addition to our comfortable accommodation, we specialize in catering for weddings and family celebrations, with a dedicated function room and a team of experienced staff to ensure your special occasion is a success.
Our Commitment
At the Langham Hotel, we are committed to providing a first-class service without the higher prices associated with larger chain hotels. We pride ourselves on being able to offer a warm and friendly atmosphere, combined with a high level of service and attention to detail. Our goal is to make your stay with us as enjoyable and memorable as possible.
Hotel Experience
Negative Experiences
The hotel received numerous negative reviews, with guests expressing dissatisfaction with their stay. Common complaints included:
- Poor Customer Service: Guests reported rude and unhelpful staff, with some experiencing confrontational behavior.
- Outdated Facilities: Many reviewers described the hotel as being in need of renovation, with dated decor, broken furniture, and poor cleanliness.
- Unreliable Management: Some guests reported being overcharged or not receiving refunds, with owners being unresponsive to concerns.
- Uncomfortable Rooms: Guests complained about small, cold, and depressing rooms with poor amenities, such as broken kettles and uncomfortable beds.
Positive Experiences
Despite the negative reviews, some guests reported positive experiences, including:
- Good Value: Many reviewers praised the hotel's affordability and value for money.
- Friendly Staff: Some guests reported friendly and helpful staff, who went above and beyond to assist them.
- Good Breakfast: Several reviewers enjoyed the hotel's breakfast options, which were often described as hearty and satisfying.
- Convenient Location: The hotel's proximity to Northampton town center was appreciated by many guests.
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