COMMITTED TO DELIVERING STUNNING, WEARABLE STYLES
At FITnFIX, we are a team of fully qualified plumbers and heating engineers dedicated to providing comprehensive plumbing and heating services to residents of SE London. Our team has years of experience in the industry and are committed to delivering exceptional service to our customers.
Our Services
We cater to every conceivable domestic plumbing job, from leaky taps and blocked drains to boiler replacements and full central heating outfits. Our services include:
- Boiler installations, servicing, and repairs
- Plumbing and heating servicing and repair
- Bathroom refurbishments
- Heating controls and thermostat installation
- Radiators, water heaters, hot water cylinders, and immersion installation
- Leak repairs and drain unblocking
- Gas safety certification and powerflushing
Our Mission
Our absolute aim is to deliver a comprehensive service, making us a one-stop "shop" for all your plumber needs. We understand that customers expect plumbers to take on a wide range of jobs from start to finish, and we strive to fulfill this expectation. We treat every job, big or small, with our full care and attention, ensuring customer satisfaction.
Why Choose Us
We are a local, brick-and-mortar business with a physical office in Beckenham, next to the Clockhouse railway station. We welcome customers to visit us in person to discuss a job or provide feedback on our service. Our team includes heating specialists, bathroom fitters, multi-traders, and dedicated plumbers, all of whom are Gas Safe, have a minimum of 5 years of experience, and hold an advanced City and Guilds qualification in Plumbing and Heating. We never use sub-contractors, ensuring that our customers receive the highest level of service.
Our Promise
We guarantee satisfaction with our work and stand behind our commitment to excellence. Our aim is to build long-term relationships with our customers, and we strive to provide the expertise and carry out the work in the most efficient and cost-effective manner.
Overall Experience
The majority of customers have had an excellent experience with FITnFIX, praising their professionalism, timeliness, and workmanship.
Positive Aspects
Helpfulness and Honesty
Several reviewers have mentioned the helpfulness and honesty of the team, with one customer stating that they went the extra mile to assist them.
Timeliness and Punctuality
Many customers have praised FITnFIX for their punctuality, with some mentioning that they arrived on time and completed the work efficiently.
Professionalism and Workmanship
The team's professionalism and workmanship have been consistently praised, with many customers mentioning that they were impressed with the quality of work and the cleanliness of the site after completion.
Competitive Pricing
Some customers have mentioned that the prices are competitive and transparent, with one customer stating that they were charged a fixed price for the work and were not taken advantage of.
Negative Experience
However, one customer had a negative experience, stating that they were billed for a large amount of money for a simple task and were left without usable toilets in their home.
Criticism
Lack of Competence
The customer who had a negative experience criticized the company for lacking competence in their work, stating that they did not fix the leak properly and left them without usable toilets.
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