Creating affordable homes that match your lifestyle
At Furness Furniture, we're a family-run business that's dedicated to providing our customers with an exceptional shopping experience. Established in 2012, we've built a reputation for offering a fast, friendly, and efficient service that's tailored to meet the unique needs of each individual. Our commitment to excellence is reflected in the wide range of products we offer, from stylish bedroom ranges to modern living room furniture, and everything in between.
Our Story
We're proud to be a small family business that's grown significantly over the years. Our journey began in 2012, and since then, we've worked tirelessly to build relationships with our customers and provide them with the opportunity to create an affordable home that matches their lifestyle. We're passionate about what we do, and we're dedicated to delivering exceptional service, quality products, and unbeatable value to our customers.
Our Services
At Furness Furniture, we understand that every home is unique, which is why we offer a vast range of products to suit every style, taste, and budget. From beautiful bedroom sets to stylish dining room furniture, we have everything you need to create a home that's truly yours. Our services include:
- A wide range of products to choose from, including bedroom, dining, living room, office, and hallway furniture
- Fast, friendly, and efficient service from our dedicated team
- Secure web-shop for convenient online shopping
- Free local delivery in South Cumbria and nationwide delivery available
- Comprehensive service for landlords in the rental market
- Stylish and affordable furniture to fit any room or decor
What Our Customers Say
We're proud to have received exceptional feedback from our customers, who appreciate our commitment to excellence and our dedication to delivering exceptional service. Here's what some of our satisfied customers have to say:
- "Brilliant business with superb customer service and customer care." - Lisa Mawditt
- "Really good customer service the staff I spoke with where very pleasant, I will definitely be shopping with them again." - Ben Stone
- "Its pretty unique to have such personal service when placing an online order." - Paul H
Customer Satisfaction
The reviews are overwhelmingly positive, with all customers expressing their satisfaction with their purchases and the service they received from Furness Furniture.
Quality of Products
The quality of the furniture is consistently praised, with customers describing their purchases as "perfect", "absolutely perfect", "exceptional quality", and "beautiful quality".
Customer Service
The customer service provided by Furness Furniture is highly commended, with customers praising the team's professionalism, helpfulness, and kindness. The staff are described as "lovely", "polite", "helpful", and "caring".
Delivery and Communication
The delivery process is reported to be smooth and hassle-free, with customers receiving their orders quickly and efficiently. The communication from the team is also praised, with customers appreciating the regular updates and responses to their queries.
Staff
Individual staff members, such as Laura, Doug, and Richard, are singled out for their exceptional service and dedication to ensuring customer satisfaction.
Special Mentions
The reviews also highlight the company's commitment to customer satisfaction, with customers appreciating the willingness to go the extra mile to resolve any issues that may arise.
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