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At Essex Wrought Iron Ltd, we take pride in our 60-year history of delivering exceptional quality and customer care. As a family-run business, we have built a reputation for excellence in the manufacture, supply, and installation of high-quality architectural metalwork. Our commitment to customer satisfaction has earned us a loyal customer base, ranging from local homeowners to large construction companies.
Our Services
We specialize in the manufacture and installation of wrought iron gates, railings, handrails, staircases, structural steel works, fire escapes, grills, and more. Our team of skilled craftsmen use traditional techniques to create bespoke solutions tailored to our clients' specific needs. We pride ourselves on our ability to provide unique, handcrafted metalwork that combines functionality with aesthetic appeal.
Expertise and Experience
With over 60 years of commercial experience, we have honed our expertise in wrought iron metalwork. Our in-house manufacturing process ensures that every project receives the personal care and attention to detail that our clients deserve. While we outsource specialized processes like galvanizing, spraying, and powder coating to trusted partners, we maintain complete control over the quality and craftsmanship of our products.
Customer-Focused Approach
At Essex Wrought Iron Ltd, we understand the importance of building strong relationships with our clients. Our customer-focused approach begins with an initial consultation to establish your requirements. We then provide a written quotation, followed by a deposit and manufacturing process. We offer a range of services, from supply-only to supply and installation, ensuring that your project receives the attention it deserves.
Get in Touch
Whether you're a homeowner, builder, or construction company, we invite you to explore our services and discover how we can help bring your project to life. Contact us today to share your ideas and take the first step towards creating a bespoke metalwork masterpiece.
Essex Wrought Iron Customer Reviews
After-Sales Service Criticisms
Several customers have expressed disappointment with the after-sales service provided by Essex Wrought Iron. D. Mann, who had gates installed a few years ago, has been chasing the company for three months to complete a repair, but it remains unfinished. Donald Waller also experienced issues with the installation of his double gates, which required multiple adjustments due to movement. Despite promises to resolve the issue, the problem persists.
Quality of Work and Materials
In contrast, several customers have praised the quality of work and materials used by Essex Wrought Iron. Patrick Tuohy, who had railings installed, described Scot and Colin as "masters of their craft, " highlighting the high-quality materials and workmanship. Youare Amazing also praised the company's work, stating that they would not use anyone else for railings, gates, and staircases.
Customer Service
Essex Wrought Iron's customer service has received both positive and negative reviews. Marie Kelly described the service as "first class, " and Neil Decker praised the team's professionalism and communication throughout the installation process. However, Daniel Ciornei's experience with the company as an end-user was negative, and they would not recommend Essex Wrought Iron.
