Roofing Is Our Heritage, Quality Is Our Tradition.
At London & Kent Roofing, we are a family-run business with over 40 years of combined experience in the roofing industry. Our team of highly trained and qualified professionals is dedicated to providing top-notch roofing services to homeowners in South East London and Kent. With a showroom in Dulwich and an office in Dartford, we offer a wide range of services, including slate roofing, roof tiling, flat roof systems, fascia and gutters, loft conversions, and more.
Our Services
We take immense pride in our work, and our commitment to quality is unparalleled. We use only the finest materials and the latest technology to ensure that our customers receive the best possible service. Our services include:
- Slate roofing: Our technicians are highly trained to work with a wide range of roofing materials, including concrete tiles, clay tiles, fibrous cement slate, and natural slate.
- Flat roofing: We offer a variety of flat roofing choices, including liquid applied and traditional felt roofs.
- Lead work: We specialize in lead roofing work, including full lead roofs, tapered and box gutters, and flashings.
- Bargeboards, soffit, and cladding: We provide a comprehensive soffit and fascia service, including replacement fascia, bargeboards, cladding, and soffit in both PVCu and timber.
- Loft conversions: We specialize in dormer conversions, VELUX loft conversions, and pitched dormer and hip to gable conversions.
Why Choose Us?
At London & Kent Roofing, we are dedicated to providing our customers with the highest level of service and quality. We are members of the Competent Roofer Scheme, which means that we can self-certify our work and provide our customers with a certificate of compliance at no additional cost. Our new roofs come with a 10-year insurance-backed guarantee, giving our customers peace of mind.
Our Mission
At London & Kent Roofing, our mission is to provide our customers with the highest level of service, quality, and expertise. We take immense care in our work to ensure that our customers receive the best possible service. We are committed to building long-term relationships with our customers and providing them with the highest level of satisfaction.
Overview of Reviews
This collection of reviews provides a mixed assessment of London & Kent Roofing Ltd, a company specializing in roofing and skylight installation. While some customers have reported positive experiences, others have expressed disappointment and frustration with the company's services.
Positive Feedback
Many customers have praised the company's professionalism, fairness, and quality of work. Some have highlighted the helpfulness of the staff, particularly Joanne, who has been commended for her excellent communication and problem-solving skills. Others have praised the company's attention to detail, promptness, and ability to handle complex projects.
Negative Feedback
On the other hand, several customers have reported negative experiences, citing high prices, poor communication, and unprofessional behavior. Some have felt misled or taken advantage of, with one customer claiming that the company tried to charge them for extra work that was not agreed upon. Others have complained about the company's sales tactics, with one customer stating that they were quoted an excessive price for a simple job.
Common Issues
Recurring issues mentioned in the reviews include:
- High prices: Several customers have complained about the company's pricing, with some feeling that they were quoted exorbitant amounts for relatively simple jobs.
- Poor communication: Some customers have experienced poor communication from the company, including long response times, lack of updates, and unclear or misleading information.
- Unprofessional behavior: A few customers have reported encountering rude or unhelpful staff members, which has led to frustration and mistrust.
