At Evoque Motors, we're proud to be a leading used car dealership in Blackburn, Lancashire, offering an exceptional range of quality used cars and top-notch vehicle maintenance services. Our mission is to provide our customers with a seamless and stress-free buying experience, backed by a comprehensive range of vehicles, expert advice, and a commitment to customer satisfaction.
Our Services
As a one-stop-shop for all your motoring needs, we offer a diverse range of services, including:
- Used Car Sales: Browse our extensive inventory of quality used cars, including popular models from renowned brands like BMW, AUDI, TOYOTA, RENAULT, KIA, SEAT, FORD, VAUXHALL, VOLKSWAGEN, SUZUKI, HONDA, NISSAN, PEUGEOT, LANDROVER, JEEP, MAZDA, and many more.
- Vehicle Maintenance: Our fully equipped car service centre offers a wide range of services, including car servicing, timing belt and clutch replacement, free battery check, free brake check, exhaust replacement, engine diagnostics, engine jobs, all welding work, and MOT testing - all from the comfort of our state-of-the-art facilities.
- Driving School Services: Learn to drive with our fully qualified instructors and enjoy low prices and expert guidance.
- Financing Options: We work closely with major finance companies to provide flexible financing solutions tailored to your needs and circumstances.
- MOT Testing: Our dedicated MOT testing centre ensures that your vehicle meets the highest safety and environmental standards.
Why Choose Evoque Motors
At Evoque Motors, we're committed to providing an unparalleled customer experience, built on a foundation of trust, transparency, and professionalism. With years of experience in the automotive industry, our team of experts is dedicated to helping you find the perfect vehicle that meets your needs, budget, and lifestyle.
Whether you're a first-time buyer, a seasoned driver, or simply looking for a reliable vehicle, we're here to guide you through the process, ensuring that your experience is hassle-free, relaxed, and enjoyable.
Buying Experience and Customer Service
The reviews highlight a mixed experience for customers when buying from Evoque Motors. On the negative side, some customers have reported being misled about the condition of the vehicle, with issues emerging shortly after purchase. Others have complained about unprofessional and unhelpful staff, with some even reporting being lied to.
In contrast, many customers have praised the friendly and helpful staff, with some even noting the seamless and enjoyable buying experience. Several customers have also commended the professional and courteous service, highlighting the hassle-free experience.
Vehicle Quality and After-Sales Support
Several customers have reported issues with the quality of vehicles purchased from Evoque Motors, including faulty timing chains, worn-out tires, and other mechanical issues. Some have also experienced difficulties in getting problems resolved under warranty, with some even being ignored or dismissed by the dealer.
On the other hand, some customers have reported positive experiences with after-sales support, with quick and efficient resolution of issues.
Overall Experience
While some customers have reported very positive experiences with Evoque Motors, others have had disappointing and frustrating experiences. It is clear that the dealership has both delighted and disappointed customers, making it essential for potential buyers to carefully weigh the pros and cons before making a purchase.
