Traditional values, Modern approach
At Western Avenue Dental Practice, we pride ourselves on being one of the oldest and most reputable dental practices in West London. Established in 1929, our practice has built a reputation of excellence and comprehensive patient care, providing high-quality treatment with kindness, courtesy, and patience in a friendly and clean environment.
Our History
Our practice has been proudly serving the community for over 90 years, with a rich history of providing exceptional dental care. Taken over by Dr. Baic in 2003, our practice has undergone regular improvements and upgrades with modern equipment, comfortable waiting areas, and a clean, friendly, relaxing environment.
Our Services
We offer a comprehensive range of dental services, including NHS and private treatments. Our NHS patients can expect high-quality care, and we also offer a range of private treatment options for those who want additional services such as dental implants or cosmetic treatments like tooth whitening. We also provide orthodontic treatment, available privately only.
Our Commitment to You
As a caring practice, we take all necessary precautions to safeguard both patients and staff against blood-borne infections. We follow recommended guidelines with regard to the sterilization of instruments and the use of disposable items. We are committed to providing a safe and clean environment for all our patients.
Our Team
Our team is dedicated to ensuring you have the most enjoyable dental experience possible. We employ a strict cross-infection policy, which protects both patients and staff. Our surgery in East Acton, West London, caters for the entire family, and we are proud to provide both NHS and private dental treatment.
Animations & Factsheets
We provide animations and factsheets to help you understand the procedures and treatments available at our practice. From preventative and restorative dentistry to endodontics, periodontics, oral surgery, implants, cosmetics, and prosthetics, we want to educate and empower you to take control of your oral health.
Staff and Management Issues
The new management and staff at the dental practice have been criticized by several reviewers. Many have complained about the rudeness and unprofessionalism of the new owner, Dr. Wiam, and the receptionist. Some reviewers have mentioned that the staff lacks organization and has poor communication skills, leading to misunderstandings and cancellations of appointments.
Poor Dental Care
Several reviewers have expressed dissatisfaction with the dental care they received at the practice. Some have complained about misdiagnosis, neglect, and poor treatment planning. One reviewer mentioned that they were told they had a cracked tooth, but it was actually a different tooth that needed attention. Another reviewer stated that they were not informed about a gap between their tooth and crown, leading to further complications.
Positive Experiences
On the other hand, several reviewers have had positive experiences at the dental practice. They have praised Dr. Igor and his team for their professionalism, kindness, and excellent service. Some reviewers have mentioned that they have been coming to the practice for years and have always received good care. The reviewers have appreciated the practice's cleanliness, the staff's friendliness, and the dentist's expertise.
Rating Distribution
The ratings for the dental practice are unevenly distributed, with 13 reviewers giving 1-star ratings and 8 reviewers giving 5-star ratings.
