Trust. Tenacity. Teamwork. Experience the Lime difference.
Experience & Expertise
Capital Repairs boasts over 40 years of experience in the repair and maintenance of a vast range of household appliances. Our team of skilled and Gas Safe-registered engineers are experts in diagnosing and resolving issues with all major brands and models.
Comprehensive Services
We offer a comprehensive range of services, including:
- Repair: From washing machines and tumble dryers to ovens, hobs, and microwaves, our technicians can handle it all.
- Installation: Whether you need a brand-new appliance installed or an existing one replaced, our engineers are here to help.
- Spares: We stock a vast array of genuine spare parts, ensuring that your appliance is repaired efficiently and cost-effectively.
Customer Focus
Our primary focus is on providing exceptional customer service. We strive to:
- Offer swift response times and convenient scheduling options.
- Provide clear communication and detailed explanations of the problem and repair process.
- Deliver reliable and lasting repairs, backed by a comprehensive guarantee.
Client Testimonials
We take pride in our excellent reputation, reflected by the positive feedback we receive from our valued clients:
"The engineer was able to identify the problem quickly and explained it clearly." - Linda, September 2022
"The whole process was extremely efficient and I couldn't ask for more." - Tony, September 2022
Our Commitment
Capital Repairs is dedicated to being your trusted partner in appliance care. We are committed to:
- Delivering affordable and efficient repairs.
- Providing transparent communication and honest pricing.
- Offering a comprehensive range of services to meet your every need.
Get Started Today
Whether your appliance is in need of repair, installation, or simply a replacement part, Capital Repairs is here to help. Contact us today and let us restore your peace of mind.
Company Performance
The reviews highlight a mixed bag of experiences with the company, with some customers having a highly negative experience while others have had a positive one.
Poor Customer Service
Many customers have expressed frustration with the company's customer service, citing instances of being rude on the phone, failing to follow up on repairs, and poor communication. Some have even reported being lied to and scammed.
Repair Issues
Several customers have reported problems with the repair services provided by the company, including engineers being late, not showing up, and not completing repairs. One customer even reported being left with a broken oven for three months.
Positive Experiences
On the other hand, some customers have had a positive experience with the company, praising the professionalism and helpfulness of certain engineers, such as Dan and Adrian. These customers reported prompt and efficient service, with their issues being resolved quickly and politely.
Mixed Bag
The reviews suggest that the company's performance is inconsistent, with some customers having a good experience while others have had a bad one. This inconsistency in service quality is a major concern.
