Reliable Transport, Reliable Service
New Century Cars has proudly served Harrow and the surrounding areas since 1972, establishing itself as the most renowned Minicab Company in the region. With a fleet of over 200 vehicles, we offer swift and reliable transportation solutions to residents and visitors alike.
Our Service Commitment
At New Century Cars, we prioritize your comfort, safety, and convenience. Our friendly and professional drivers are skilled in navigating the local area, ensuring you reach your destination on time and in style. We offer a wide range of services to cater to your diverse transportation needs, including:
**Minicab Service
Experience our punctual and reliable Minicab service, providing swift transportation throughout Harrow and surrounding areas.
**Minibus Service
Planning a group outing or corporate event? Our spacious minibuses comfortably accommodate larger groups.
**Chauffeur Service
Indulge in personalized luxury with our chauffeured service, perfect for airport transfers, corporate events, or special occasions.
**Wheelchair Accessible Taxi Service
We provide accessible transportation for individuals with disabilities, offering a comfortable and reliable wheelchair accessible car service.
**London Airport Transfers
Leave the airport stress behind with our comprehensive airport transfer services to and from all major London airports.
Our Values
Customer satisfaction is at the heart of everything we do. We proudly uphold the following values:
- Reliability: We guarantee on-time arrival and efficient service.
- Professionalism: Our drivers are courteous, knowledgeable, and committed to providing exceptional customer service.
- Accessibility: We offer a diverse fleet to cater to various needs, including wheelchair accessibility.
- Convenience: Online booking, mobile apps, and competitive rates for seamless transportation.
Why Choose New Century Cars?
Choose New Century Cars for:
- Extensive fleet: Choose from a diverse range of vehicles to suit your needs.
- 24/7 availability: Reliable transportation, whenever you need it.
- Competitive rates: Affordable services without hidden fees.
- Friendly drivers: Experienced and professional drivers who prioritize your comfort.
- Dedicated customer support: Responsive and helpful customer service available around the clock.
Experience reliable, comfortable, and personalized transportation with New Century Cars. Book your Minicab today and enjoy a seamless travel experience!
Reliability and Punctuality Issues
Several reviewers have reported issues with the company's reliability and punctuality. Some passengers were left waiting for extended periods, with one reviewer waiting 50 minutes despite being told the taxi would arrive within 5-10 minutes. Another reviewer was left stranded at the airport, with the company cancelling the return journey without notice.
Car Seat Issues
One reviewer had a poor experience when the driver turned up without a car seat, despite it being requested and paid for. The driver expected the child to sit on their lap, which was not acceptable.
Breakdowns and Excuses
Multiple reviewers reported that the company cited driver breakdowns as a reason for delays or cancellations. One reviewer was told that the driver's car broke down, only to find out that the company was actually busy and couldn't provide a suitable replacement.
Poor Communication
Reviewers have reported poor communication from the company, including lack of updates on journey status, unfulfilled promises, and dishonesty about the reasons for delays.
Positive Experiences
On the other hand, some reviewers reported positive experiences with the company, including polite and helpful drivers, fair fares, and responsive customer service.
